Worst online customer service ever! Brought a PS3 and a load pf games, as well as a PS2 and games. Everything arrived with 3 working days (5 in total as it was the weekend), all except the PS3 console, even though a box with a game in said there was the console in it. Emailed and waited a further 3 days for a response, only to be told it had been sent and i had received it. I had to send a picture of the box it was supposed to arrive in, which was only big enough for the game, and a copy of the invoice. Still had to wait another 2 days for a response. Then im told the store have realised their mistake and send their apologies, and are posting item immediately, with tracking number. Logged into tracking which says next day delivery by 1pm, so im happy. A few days go by and tracking still says royal mail are waiting for item to be sent from store and im told to wait till 23rd Feb. Finally item arrived 10 days after they said they would send out straight away. DO NOT buy online. Its not worth the hassle. Better to wait till the stores are allowed to reopen, or go to a rival, like Game who sent me a gift voucher for £10 because my pre order was delayed by a day in delivery.