Hassle hence 3 stars. To sell my PS4 and change for Xbox One was a bit of hassle. 0- register yourself with Cex 1st you go to Cex leave your console for test 2- you come back to get voucher 3- go home and order Xbox (if they dont have it in shop) 4- receive item not as ordered (Xbox one boxed ordered and Xbox one Got my XBOX one discounted received) 5- complain over phone 6- go back shop return item 7- go back home order again 8- receive correct item .... if i charge for a time i spend on all these activities i would get myself brand new console for that. So it depends how much you value your time.