Anonymous
I attended recently for surgery with Doctor Effie Katerinska. I wanted to express my thanks and provide positive feedback about my experience. All the staff at the clinic were friendly and welcoming, they made me feel at ease and were extremely down to earth and approachable. I did a lot of research before choosing to go ahead with this surgery and before choosing Dr Katerinska, and I am so glad I did. Effie was informative and professional, she listened to my concerns and provided reassurance to ease my anxieties. Effie considered my thoughts and feeling and encouraged choice and control though my consultations. Sam the pre/post op nurse was amazing, really lovely, she explained everything throughly and was there when I needed her and really made me feel comfortable. Friendly and down to earth is just what I needed through my experience. Also the ODP and the anaesthetist were lovely, very reassuring throughout the whole procedure (prior to me falling asleep). My dignity and privacy was respected and all staff acted with professionalism and understanding towards me. From the start of my enquires with emails and phone calls to Carly and Ruth, and several appointments with Effie, my experience has been so positive. I would like to pass on my thanks and gratitude to all the staff involved. You are all doing an amazing job.
1 month ago
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The Westbourne Centre has a 4.93 average rating from 106 reviews

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