Jennie
Please do not waste your time and money with this company. I ordered a wing mirror unit after being recommended this company by my local garage. I was told it had a 14 day lead time. It took just shy of a month to receive it. I had it fitted by my garage only to find that the wing mirror did not sit properly on the base. Even when fully turned in, I could not see any part of my car, making it unsafe and unfit for its purpose! My car is a Ford Ecosport and the garage told me that they had the exact same problem with a Toyota Avensis the week before and would no longer be recommending Wing Mirror Man to any more customers. They advised that I call the company immediately. The person I spoke to was rude, unhelpful and told me simply to send the product back and that I would need to cover the costs. They also told me that once returned, I could file a claim for the costs incurred to fit the product. The garage did not charge me to remove the product and I sent it back the following day. I ordered a genuine part via Ford which arrived within 24 hours and had to pay again to have the product fitted. After receiving my refund I enquired about the claim for the £84 I paid to have their product fitted. I have been told that the amount I paid is an “expected charge” and that they will only cover the costs to have the product removed. They have failed to acknowledge that I have had to pay this charge twice, due to their shoddy product. I have been advised to check the warranty which I have never received and surprise surprise when you search for it on their website, you are met with a blank screen. I have now handed this over to a solicitor as Buy it Online Ltd have told me they will not deal with this any further. Myself and the garage will be warning everyone of this company.
6 months ago
Read WingMirrorMan Reviews
WingMirrorMan has a 4.13 average rating from 814 reviews

Start Your Free Trial Today

Send 400 review invitations for FREE!

Activate Your Account

Book your activation call by clicking the button below. Or call us now on +1 213-325-5109 . Book a Call

Alice, Customer Support

Start Your Free Trial