I tried to buy 3 £5 Jubilee coins for my granddaughters online through The Royal Mint. There was a website problem and the order wasn’t completed. Unfortunately I tried again and the same thing happened. Shortly after, I had 2 messages from my bank stating that £70 was coming out of my account!
The next day I phoned Royal Mint about the problem and the best solution they had was to buy them over the phone again! They also said there was SUPPLY problems and the coins probably wouldn’t be available until maybe early July!
I can’t believe this as this is The Royal Mint! Not some dodgy company!
Needless to say I didn’t buy over the phone and I’m still waiting for the bank transactions to be sorted. Hopefully this will happen though if it isn’t, I don’t have any proof that I tried to purchase the coins in the first place.
A very disappointing experience from The Royal Mint!
1 year ago
The Royal Mint has a
2.7
average rating
from
58
reviews
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