In the first place I tried to order an item my card was charged instantly. The next day I get a message saying the item is not available and my money will be refunded it'll take five to nine days. Ridiculous why did they charge my card before they knew if the item was in stock. However the next day I went online just to look and see and there was the very same item from the very same Merchant only $10 more expensive. Apparently it is available but only after they tricked you into trying to upcharge you. Then I got a message saying up to 50% off all items. I tried to use it more than once every time never gave you more than 5% off. I think it's a total scam. When I made an error on my order and tried to contact customer service all you get is robot with minimal options of what your issues Maybe. No way to type anything specific to get your specific question answered. So I finally find an 800 number and again it's a recorded message telling you to go on to their customer support. Never a chance to speak to a human and virtually no satisfaction. I will never buy from this company they take your money they don't deliver your goods and then you can't get in touch with them. There are many other sites that are so much better than this one. I advise you never to buy from Wish there's nothing reputable or honest about them. Which is really too bad because there were a lot of things on their site that I likely would have bought had they been more honest and able to speak with a human. I happen to be one that loves to shop online and share my information with my friends. He just lost a lot of money by losing me as a customer. I have informed all of my friends to avoid this site like the plague. As I sit here and read the questions on wish reviews and asks you how you communicated with the company options live chat there's no one live there. And I certainly did not have a chat. Telephone? That's a joke because you also don't get to speak with a live Human on their phone either.