Do not use this company. They promised a completed book in 3-4 months…nope. After 10 months I still have no product. Every time I was supposed to enter a new stage I was contacted to try and obtain more money for things I had in my contract that I already paid for. My questions about this were received with bullying and condescending attitude. After 10 months of going back and forth with the awful illustrations, I was told I needed to add 10 pages to a children’s book or Amazon wouldn’t publish a physical book. They apparently didn’t know this…really? How are you a publishing company that doesn’t know this. When I spoke to a manager about this I was talked over, talked down to, and hung up on. They refused to fulfill my contract, even 6 months late, and offered a 40% refund for something I didn’t receive. I will be seeking counsel for a full refund. I’ve never dealt with a company so unprofessional.