If I could leave no stars? I would. I ordered back in November of 2019. I have been in contact sparsely with this brand about my package. At first, I was told three months production time. All my e-mails were never replied to. At times, I wouldn’t get a DM back, and when I did, I received nothing helpful. So, I waited. Then another excuse. I waited. Then another and another. Eventually I started to comment on posts, which mind you, were deleted. They told me my products were ‘shipped’ in February. Which obviously, I never received nor received a tracking number or anything of the sort. Just two words in the place of a tracking code, ‘done done’. It is now June 2020. I have gotten nowhere with reviving my products or my refund. Actually, at this point I just want my money. Beyond frustrated, I have now taken it upon myself to file a report with Action Fraud and am looking for another reputable site to use or something more because of my negative experience.