Purchased a washing machine and dryer to replace the existing ones and paid for installation as well. The appliances arrived 7+ weeks (74 days) after the purchase date. (We were contacted by an installation team at various times before the delivery for appointments but they couldn’t make an appointment since the appliances hadn’t arrived.) The delivery team left the appliances in the garage. About a week later the installation tech came and hooked up the (gas) dryer but not the washer because he didn’t have the work order for it - he said the delivery team should have hooked up the washer! Set up another appointment for the washer to be hooked up. Another week or so later the installation guy came but refused to uninstall the old washer so the ‘job’ was left ‘incomplete’ - he said he could install the new one but not uninstall the old one! Still waiting for a service technician to install the washer 89 days after purchase ... Finally (101 days later) paid a plumber extra $ out of pocket to uninstall the old washing machine and install the new one. Went to Home Depot seeking a refund for installation - they said delivery included hook-up, so no refund. Never purchasing anything from Home Depot again.