Home Depot customer support/service has always been terrible and just gets worse with time. 1. They don't answer the phone. 2. They have an auto attachment which forces you to speak. I don't want my voice saved on their data servers. I want to use my keypad. 3. They're website sucks and again forces you to accept cookies which again I don't care to use. Home Depot is all about taking your information and sharing it with others (including the government)! 4. In store, good luck finding staff to actually help you (if they have the knowledge to). If you do find one they typically send you to the other side of the store and hope not to see you again. 5. They don't have everything (understandably) but they are not well stocked on what they do carry.