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I have had several appliances delivered over my lifetime. Today was a first in terms of a horrible delivery experience. At first, the guys refused to put my refrigerator in my kitchen, claiming they couldn’t take off the door in order to fit it. I became THAT person and called a manager, whom I put on speaker. The manager instructed the crew to put the refrigerator in the kitchen. Then the guys scraped my range across my new vinyl floor, scooting it carelessly. Had it been my old laminate floor, it would’ve been completely scratched. Fortunately no damage there. Then the guys put my refrigerator door back on. They practically stripped the screws and forgot the door hinge cover as well as the bottom cover. The handle to the door was loose as well. The worst part of the day was after they left. I had a marble entryway installed four weeks ago. Now there is a 4-5 inch crack thanks to these morons. I had covered it with towels and cardboard on top of the towels, secured by painters tape. I had told them to be careful of the marble when bringing in the refrigerator. Now my new beautiful floor has been marred. I am beyond disgusted. I filed a claim through the store and will wait to see what happens. I will never order another delivery from Home Depot.
1 year ago
Read The Home Depot Reviews
The Home Depot has a 1.6 average rating from 371 reviews