We went to the Sparks, Nevada store to purchase an appliance. We found the appliance department unmanned. Over the course of about 20 minutes, I went to the customer service desk 3 times to ask for help in the appliance department. Cory finally showed up, and started helping somebody else! Cory walked by me as he was helping the other customer, and I told him we were the ones they called him for. He told me it will be a "few minutes"and continued with the other customers. As we continued waiting, Cory must have noticed me glaring at him, and looking upset, and he finally called for some more help, who showed up shortly .Therefore, there were 2 people who could have helped us, and we had to stand around there and wait for at least a half hour. This was the worst customer service I have ever seen.