Diana Heck Carson
3 reviews
(https://www.google.com/maps/contrib/103855545911762336885/reviews?hl=en-US)
New
I called Home Depot, asked if they had a 25 foot power snake, I was told they had 25, 50 and 75 foot. Drove down Round 5:13 was told that they didn’t have 25 ft snake and the 50 ft would work. Called a plumber, he tried the 50 ft snake, had problems with the switch and the fittings were too large to fit around the curves in the pipe. I took the snake back around 6:30 by and asked for my money to be refunded, the person I spoke to was very rude, said there wasn’t a problem with the switch, told him I didn’t know, that is what the plumber told me. This person also said that a 50 ft snake wouldn’t work on a kitchen sink, I said then why was I told it would. Mistakes are made which is okay but when I asked for the refund because of
The mistake I don’t think the person had to be so rude. Ended up calling Drain Doctor, if I would have been told that the 50 ft snake wouldn’t work in the first place that would have saved me a lot of time and driving twice to Home
Depot, actually should have been told on the initial phone call at 4:30.
8 months ago
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