I ordered washer and dryer. Scheduled for delivery twice but on day of delivery during delivery window informed that the shipment wasnt received. HD didn’t even have the units in stock in the entire region. Delivery emails and texts are automated and have no validation. I canceled order then went into a HD store and asked them to confirm inventory in warehouse and placed a new order. Again delivery scheduled but on day of delivery same message received -delivery of items was not made to the delivery team. On the 4th scheduled delivery they finally delivered the units. 3 weeks delayed from original delivery. HOME DEPOT - stop taking customer’s money and promising delivery without checks to ensure items are ready for delivery.
6 months ago
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