I ordered 3 kitchen appliances, was given a delivery date and was told they would call ahead before delivering. One person delivered the fridge 5 days before given date where no one was at location. Our elderly neighbour was contacted by deliverer to open gate and elderly neighbour had to help the driver bring the fridge in up about 6 feet to porch, and into premise.... When I called to complain, it took 4 phone calls and 50 minutes before getting anyone to listen and accept this was unacceptable. One out of the 4 people, finally agreed to some lapse. I hope the refrigerator has not been damaged.