We ordered a couch and cover in April 2021. We've been patiently waiting for an update on our delivery. We were called multiple times about them wanting to deliver the cover but not the couch and each time we kept telling them to deliver both at the same time (do you not have notes on your order system)? It's Sept 2021 and we finally e-mailed into support to enquire about the status of our order, only to have the news broken to us today that the couch is 'sold out'. So OutAndOut confirmed our order, held our money this entire summer and is only now confirming that they can't deliver the order? Quite disappointed, enough to post an online review to vent.