Sarah Herbert-Smart
I would like to cancel my insurance as my old insurance auto renewed. Unfortunately the Live Chat function only works until 5.30pm. Finishes too early for me to use as I am working and then travelling home. I sent a Fb message and was told to use the live chat. Yes I know I can cancel the policy myself online but at a cost of £50! I have been too busy with work and Christmas to keep a check on my emails hence now having paid for two lots of Car Insurance. I don’t mind paying a small admin fee, but a days wages for ten minutes work? Don’t seem to have a telephone number or an email address that could be used to contact the company. Not impressed.😬
2 years ago
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