Anonymous
You have asked me what went wrong? I tried to set up a monthly direct debit, followed the instructions but this defaulted and went through as a one off payment for the full amount. I therefore had to cancel, which I did within a few minutes but was charged a fee of around £10. Yoga are purely an online company so I was unable to speak to anyone directly to see if this could be changed. Because of this I decided not to take up the policy, this was enough to show me they weren’t the company for me. My personal opinion is that I’ve been conned and I can’t justify the cancellation fee when it wasn’t my error.
3 years ago
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