Raphael
Firstly I’ve ordered 3 items at once making sure there is enough time to get them before Christmas as it supposed to be a Christmas present, also double checked a size chart to make sure there is no errors. I’ve noticed that only one item has been shipped for some reasons and no message or explanation about outstanding two. Getting closer to Christmas time I’ve sent an email questioning for the rest of it so as the time frame as I was going to leave abroad and simply go empty handed in this case. My emails were ignored each and every time till now. Only two items that has been sent as second lot arrived the other one apparently has been sent back to sender. The sizes of the other two are kids sizes and now I have no items, no money nor response and the time is ticking!!! I’m fed up with all this nonsense and definitely will not order from Zaful anymore. It was the first and the last time! Very very very bad services and customer service too. Keep this cheap clothing for kids and I want my refund asap!!!!!!!!!!!!!!!!
4 years ago
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Zaful has a 1.6 average rating from 715 reviews

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