0800repair Reviews

2.7 Rating 85 Reviews
41 %
of reviewers recommend 0800repair
2.7
Based on 85 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Read 0800repair Reviews

About 0800repair:

Choose a locally based and nationally known appliance repair service, repairing washing machines, cookers, fridge freezers and other domestic appliances. 0800 REPAIR is one of the largest professional appliance repair companies in the UK. A team of qualified engineers are always ready to help householders and businesses deal with breakdowns which can inconvenience.

Phone:

0800 737 247

Location:

Picktree Court, Picktree Lane, Chester le street
Durham
DH3 3SY

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Anonymous
Anonymous  // 01/01/2019
Member of 0800repair team arrived this morning to prepare ground for air pump. Very polite and efficient and tidy worker. If the experience of this member of your staff is to go by, we look forward to the full installation team arriving next week to carry out work.
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Posted 2 weeks ago
Fantastic service, really professional
0800repair 5 star review on 29th January 2024
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Posted 2 months ago
These were employed by my housing association for a full new boiler .He turned up 1 hour late , the guy delivering the boiler asked him about it as he was waiting . He was met with ‘ well I had to drive 30miles and didn’t want to be sitting around early waiting ! ‘ full of attitude . Damaged carpets and new rug . Tripped electric without realising so the fridge freezer went off . Set of the fire alarm and didn’t bother trying to stop it or open a window . Didn’t explain anything that was going to happen . Job took 4 hours and then left waiting for the electrician with no time scale given. The only good thing was getting the job done today instead of in 3 days time as there had been a cancellation.
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Posted 2 months ago
I worked for these villains who were slave drivers to both their office staff and repair engineers. The attitude of ghe management is so lobg as 8 out if ten cystomers are satusfied ghey are happy to let engineers literally do a bad job then run away from the job. I have hsd to be on the phone to a man on hus own in his 80s being tokd he has to pay 325 pounds for his repair contract in gull rather than by the month so he can get a boiler repair in snowy weather. As a team I was told to buck ideas up when she appeared an hour after work started every day. Horrible exploitative company whose management literally run away from problems.
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Posted 3 months ago
Total scam artists with the gov boiler grant scheme.
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Posted 1 year ago
Awful service and performance. One engineer came round to fix a broken tumble dryer - no improvement at all. Another engineer came a few weeks later with a new part - said it would fix the problem - the whole appliance stopped working completely. Doesn’t work at all now. Multiple emails to customer contact who refused to sympathise and took no further action. Thanks for coming round breaking my stuff and getting paid for - absolute shambles and a total rip off joke.
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Posted 1 year ago
I had a problem with my brand new dishwasher. An engineer came out and fixed it however dropped it and broke all of the legs off it. He re-ordered the legs and said it would take 2 weeks. Another engineer then comes to the house and the first engineer had not ordered enough legs. 2 weeks later another engineer comes out and the legs won’t go in because there is part of the broken leg still inside. No one contacts me. I put in a complaint and no one acknowledged it. I had to call them and eventually they gave me a replacement code and told me to take it back to wren kitchens who we initially bought it off. I’m still going through this process and I’m 2 months without a dishwasher. I emailed over another complaint and still no response, acknowledgment or apology. AVOID this company!!
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Posted 1 year ago
Absolute cowboys and that’s being kind to them! Save your money and go elsewhere. They are a complete waste of time and have butchered my appliance. 5 visits and they still haven’t got a clue what the issue is! Incompetent!
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Posted 1 year ago
Application for a new government backed boiler was a total nightmare with this company, they put nothing but obstacles in your way making the process as difficult as possible, because my post code was missing from land registry they told me a needed to get a solicitor to change this info, crazy as a previous company had already approved my application without hoops and hurdle's to jump through.
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Posted 1 year ago
I had to wait more than two weeks and he showed up with wrong spare parts not fit for the applicant so I have to wait another weeks to get my applicant back to work.. I am very disappointed to have AEG applicant which i bought November 2021 and my warranty is on but who will repair to work it again I will never buy it again.
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Posted 1 year ago
plumbers excellent i would use them again Electrician phoned said he would come this afternoon...waited and waited...phoned him and phoned him..no answer...eventualy he called said he couldnt do today..i explained the system was using my extension which i needed for the weekend,,,told me he was stuck on a job(why didnt he phone ME)....the job would be passed to someone else next week...not happy,,,,,,,0800 phoned me to apologise electriciian calling mon (its fri today)...seems electrician is a contractor,,,,,,,,in addition,,,,,,,originally the plumbers and the asbestos removal were arranged for the same day(asbestos in boiler).....I was asked to pay the full amount up front(just short of £2000)..I was dubiuos but paid..THEN i got a phone call saying the asbestos removal couldnt happen on the agreed date and they would have to put it back !!,,,,I tpld them the date was arranged and they should keep to it (we had been without heating for 4 weeks)....they suggested i put the bolier in my garage ,,i told them it was a workshop,,,they then suggested my shed,,,i told them like 90% of sheds it is full.....they then suggested i keep it in my house!!!!! SERIOUSLY?????....I was put thru to the manager ,,,i told him if it was wrapped they could leave it behind a secure gate on my drive....which they did ,,NOT WRAPPED. So I waited on monday for the electrician.until 4pm....I phoned and was told he would be there before 5PM...you guessed it HE DIDNT TURN UP....I have wasted 10 hrs over 2 days waiting....unable to use washing machine...tumble dryer...dish washer etc in case he need to turn electric off....also the original electrician agreed with the plumbers to refit my cupboard doors.when I was put thru to electricians they said they MAY refit them.absolutely APPALLING service.....took my money changed the arrangements...my wife is disabled ,,I am 74 not in the best of health.......would I use this company again ...WHAT DO YOU THINK !
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Posted 1 year ago
Allan was punctual, professional and tidy. He went above and beyond by fixing our machine and dealing with an extra fault he found. He was quiet and nothing was an issue for him. Highly recommend - thanks again
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Posted 2 years ago
Called me earlier today to rearrange a appointment, then I received a text to say appointment scheduled for 2 weeks as part has not arrived?? Part was there when I called in the morning, then I'm told it was lost?? Honestly you could not make it up, also because LG warranty job, no concern for the customer. AVOID!!!
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Posted 2 years ago
Absolutely useless. Three attempts to fix a simple problem on our dryer. Wrong parts, no shows, lack of follow up. Waste of time
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Posted 2 years ago
0800 is an Absolute Joke. 1st engineer visit 28th Jan. main motor seal gone, ordered a new main motor. 2nd engineer visit 7th Feb, a faulty part was supplied, another visit needed. 3rd engineer visit booked for the 17th Feb. What kind of an operation is this??? I’ll pay someone else to fix it.
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Posted 2 years ago
Terrible! Called before Christmas 2021 to report fault and book repair, 3 weeks later no one called so called back. They has no excuse why I had not been followed up they theyn took another one 8 days to send engineer, and when he arrived he didn’t have the parts even though they had had an extensive report on what was wrong with the machine. That was 2 weeks ago and not heard back since!!! I’ve just called and they said they cannot tell me when this will be repaired as they need the parts which they don’t have!! Absolutely terrible, I’m now going to complain to AO
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Posted 2 years ago
Very happy indeed Dayne came out explained exactly what was wrong with my washing machine ordered the part needed and back within the week to repair top job..
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Posted 2 years ago
we are very happy with our repair. very polite compitent engineer. He was a pleasure to have in our home
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Posted 2 years ago
Don't bother with this outfit Been waiting for 2 months on 5 occasions the night before get a text message part not arrived Not fit for purpose
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Posted 2 years ago
I had a really bad experience with 0800repair . I would not recommend their services to anyone !!Endless phone calls made to find out what was happening they promised to call back and never did.customer service is terrible.
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Posted 2 years ago
0800repair is rated 2.7 based on 85 reviews