1-800-Battery Reviews

Name: 1-800-Battery
Rating: 4.26

4.3 Rating 4,481 Reviews

81 %

of reviewers recommend 1-800-Battery

Company Reviews

Metrics

Info

4.3

Based on 4,481 reviews


Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 77%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult

About 1-800-Battery:

1-800-Battery is the largest Battery Marketplace in North America. We have over 100,000 location, 10,000 products, 1000's of installers, all at the best prices and most service options available.

Write Your review

Tell us how 1-800-Battery made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Delivered a weak used battery. Check BBB ratings. Total suckage.”

Helpful Report

Posted 2 months ago

“Extremely disappointed! You installed and UNCHARGED battery into my car and then told me it was probably another part of my car that was broken. I had to have my car towed to repair shop that told me NOTHING was wrong except an UNCHARGED BATTERY … HORRIBLE”

Helpful Report

Posted 2 months ago

“The service technician was great, but that was the only thing good about my experience. I did not end up needing the battery so the $359 invoice was changed to $99. I am STILL waiting for a refund from 12/22/23 and am getting absolutely no response from your company. As of right now I would not recommend you or post a positive review of your service. It may not matter to some people, but I can not afford to waste that much money for nothing. I really wanted to put up a good review for the tech, but do not feel I can do that after losing $260.”

Helpful Report

Posted 2 months ago

“Had a battery installed on 11/26. $400.00 it was cracked when installed. Had to replace it today. DO NOT USE THIS PLACE. they will knowingly install damaged batteries. Avoid this company at all costs. I would give zero stars if i could. This company does not value your safety.”

Helpful Report

Posted 3 months ago

“One star because I can't do zero. I would say over promise and under delivered, but they didn't even deliver. Completely worthless. Do not patronize these liars and crooks.”

Helpful Report

Posted 3 months ago

“Placed an order - selected appointment time and date. Nobody showed up. I spent 6 hours trying to get ahold of someone from the company and no one ever responded. DO NOT TRUST”

Helpful Report

Posted 3 months ago

“These 4 and 5 star reviews have got to be fake!! I had a poor installation of my battery and was promised a $50 refund. Not only did they never issue the refund but never had any intentions of doing so. I kept hearing billing doesn’t come in until noon. Customers can never speak with them. It’s bs!!! They type in the background like their contacting them but it’s all for show. Don’t do business with this company, you’ll regret it.”

Helpful Report

Posted 3 months ago

“Technician was great but the website failed to notify me (the user) that the company was closed on the date ordered and instead gave me a delivery window of "3 hours 3 minutes". There was no afterhours call service, no recorded message and no indication on the website of the closing. Unacceptable in this day and age.”

Helpful Report

Posted 3 months ago

“Dont even think of using this company. ordered an asap install(2-3 hours). After 4.5 hours called and after 45 min wait on phone(no answer), text option(no response), then online chat someone will be right with you(no response). I cancelled now I get 5-7 business days for a refund(will see).”

Helpful Report

Posted 3 months ago

“Already sent my review....... R Dellinger”

Helpful Report

Posted 3 months ago

“Warning to anyone who thinks of using these scam artists!!! I have an 18 month warranty on a battery that I got with them 5 months ago, called to have them send a tech to verify what my mechanic discovered, that it was bad. They took $107 to cover a tech trip charge in case the battery tested and promised me a tech for the next morning and told me to have my phone on and close by. Not only did the Tech NEVER show up, when I called them they do not even have a Tech in my STATE. They never intended to send one. The lies and run around continued for 2 weeks telling me to go to a local store to get the replacement battery. Called the place before hand and was assured it was there for me. When I got there an hour later they said not only did they not have the battery but have no record of it. They have cost me hundreds of dollars in taxi fees for 2 weeks to get to and from work because every phone call was another lie. I regret the day I used this company. $260 battery that lasted 5 months then had to buy another battery fir my mechanic to install at my expense all the while being lied to over and over again. DO NOT USE THESE SCAM ARTISTS, WARN EVERYONE YOU KNOW!!!!”

Helpful Report

Posted 3 months ago

“Tech was nice and helpful. I was mischarged for my service and customer service will not respond”

Helpful Report

Posted 3 months ago

“The worst service ever! Had a terrible time getting them to my house. When they finally showed up, my battery was good and didn't need replacement. That was Nov 17th! Still I have no refund. There is no one to speak to other then some kid in Texas. Stay as far away as possible. Btw, I have never written a bad review for anyone. This place deserves it. Please stay away. The worst service anywhere!!!”

Helpful Report

Posted 3 months ago

“Unfortunately I would not recommend using 1800 Battery if you ever needed a mobile vehicle battery replacement. The technician was very helpful and stated I only needed a jump start not a new battery(Unfortunately I already prepaid for a new battery) I’ve been trying for 3 months to get my refund with no luck.”

Helpful Report

Posted 3 months ago

“This place is a scam. First I was charged 295 and they never showed up. Next day I call and they say tech will be there in 4 hours. Then I get a text saying the tech cancelled due to distance. ( he was coming from 200 miles away!) then they tell me there is not a tech in my area. So I cancel and a told I will get a full refund. 4 days later, instead of 295.50, my card is refunded 29.95, how convenient they forgot a zero! Call back, there is no number for billing, guys says he will email the third party biller, that I’m not allowed to contact them myself! Still waiting for my refund. Do NOT use this company!”

Helpful Report

Posted 4 months ago

“The battery was installed. But no tests were performed”

Helpful Report

Posted 4 months ago

“1 out of 5. The technician showed up on time and was polite. However, she was unable to complete the job. A bolt holding on the battery bracket was broken during the replacement and I was told the job couldn't be completed. I contacted the customer care call center to see what we be done about this, I was told "nothing." After some back and forth I request that the charge be voided or I be refunded as the technician left with the new battery I purchased. Neither happened. Instead I was charged for the service and have to dispute the charge with my bank. I paid $470 to have a bracket bolt snapped, and to receive terrible customer service.”

Helpful Report

Posted 4 months ago

“I had a year left on my battery warranty. It is dead. I reported my problem, got an automated response that I would be contacted within 1 working day. I have emailed 3 times. This the 3rd day without a response. I have contacted a business and buying a new battery to be delivered tomorrow. 1800battery shows up and installs a pricey battery in good time. No help when there is a battery problem. Many businesses will deliver next day, that’s my recommendation.”

Helpful Report

Posted 4 months ago

“The first time they came and replaced my battery I was very satisfied until the battery died within a week. So in order for them to come replace the second battery which was under warranty I had to pay a $105 deposit they said I would get back. So I paid $400 dollars for a battery replacement. To top it off they won't answer the phone for me.”

Helpful Report

Posted 4 months ago

“This has been a nightmare. The technician who worked on my car ended up causing more problems. I ended spending over $800 with my mechanic to take care of the damages. 1-800 battery said they would reimburse. Last I heard the technician did not have liability insurance and now they are ignoring any correspondence I try to make. With the tow I am out over $1,100.00”

Helpful Report

Posted 4 months ago

1-800-Battery is rated 4.3 based on 4,481 reviews