Login

Start Free Trial Are you a business?? Click Here

Are you a business?

Terms & Conditions

User Privacy Policy

Business User Privacy Policy

Data Protection

1-800-Battery Reviews

4.3 Rating 4,486 Reviews

81 %

of reviewers recommend 1-800-Battery

Company Reviews

4.3

Based on 4,486 reviews


Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 77%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult

About 1-800-Battery:

1-800-Battery is the largest Battery Marketplace in North America. We have over 100,000 location, 10,000 products, 1000's of installers, all at the best prices and most service options available.

Write Your review

Tell us how 1-800-Battery made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Was not enformed the technician was going to be late so I had to call about 3 hours past when he was supposed to be here. The technician did a great job just wish i was given a heads up they would be late.”

Posted 8 months ago

“The service window was 9-11 am. The guy showed up around 2:30 pm. They kept in contact with me but his ETA kept moving up by an hour at a time. He did a good job. I just wish they were more accurate with their service window. I had to cancel work meetings because I was waiting.”

Posted 9 months ago

“The technician who came was very good, I would give him 5 stars. 1-800 Battery.com was great up to the point where they realized that the battery had to be programmed for the car to start. They replaced the battery and gave me a jump so I could go to the dealer and get it programmed, but I kind of feel like I would have been better off just jumping my car before the battery was changed and driving it to a place that understood how to program the car after the battery was installed.”

Posted 9 months ago

“I am still waiting for a $ 50 .00 credit. It has been over a week. Please advise”

Posted 9 months ago

“When I placed the order online it said there was a 2-hour window available so I ordered the battery. Never heard anything back, but the receipt showed it being sent. I called and was told it would be the next day between 9&11a.m. Tech arrived at 12. It would be nice if communication were better between the tech and the customer. However, after the tech arrives the repair was taken care of promptly.”

Posted 10 months ago

“Once the technician got here he was fast and efficient. My only complaint is I waited all day for service. The original time frame was 10-12 and he didn’t arrive until late afternoon. Better communication either with 1-800battery or the technician would have helped. Scheduling seemed to be an issue.”

Posted 10 months ago

“You scheduled 12-2 window and the driver didnt show up until 3:30. He did great once he got there but if they do road side assistance I don't know how you can have any integrity of schedule appointments for your clients.”

Posted 11 months ago

“Adequate battery replacement. Took away the old battery. Service person had not familiarized himself with the replacement procedure in advance. He misplaced parts he took apart. He could have easily looked up the tutorial on youtube before stumbling and bumbling his way through it.”

Posted 11 months ago

“Delivery and installation promised for 10am - noon. Did not arrive until 3pm. No explanation given (other than the meaningless "running late") and no attempt to let me know they'd be late. However once installer arrived he did a quick and professional job. I am just put off by the cavalier attitude of agreeing to a time and then just blowing it off.”

Posted 11 months ago

“I am a 1st time customer. I had to call twice just to make sure I would still receive service. The Tech didn't give me time to come outside and was blowing his horn like he was at a friend's house. He had no rags , lubricant or anything. Acted like he was in a hurry after I waited until 5:30pm to get services from a 9:00am call. Missed an entire day of work and was given a brand of battery that I am still waiting on the specs for because it is not a DieHard as I was told. I was disappointed with the service and no one communicated with me about any changes. Maybe I was expecting to much. Thanks for the experience!”

Posted 1 year ago

“Two hours turned to six hours.”

Posted 1 year ago

“The last tech that came was very knowledgeable and did the job they way it should be done. But I question if the first battery I received was used because it died in 3 months.”

Posted 1 year ago

“Technician missed the first appointment and then the next day I was notified that he would arrive in 90 minutes. He did not arrive for 2 1/2 hours. When he arrived the work was done quickly.”

Posted 1 year ago

“We have given an "acceptable" rating only because they did not come on the day confirmed and they did not call to inform us of a date change. We spent five hours just waiting for the battery technician to come. There was no phone call to let us know of a date change. They came the next day and installed a new battery. All fine and good, but we wasted the day before waiting for them to come and they never did.”

Posted 1 year ago

“They missed the installation window and there was no communication. The online chat feature asked me for the order number and then silence, never got back to me. Finally got them on the phone and they said they would be here the next morning, but again, didn't show up. More calls and they finally came but with a different battery than the one I bought. I'm handicapped and grateful for this service but it was a terrible hassle, and very unprofessional.”

Posted 1 year ago

“Once the actual appointment was set, it was smooth sailing as far as replacement. I selected ASAP on a Saturday and couldn’t get somebody out until 2 days later on Monday.”

Posted 1 year ago

“I am satisfied with the battery, it is functional. However, after spending $300 for one battery, I still have not yet received a receipt. Not good business. I suppose I will have to wait……. Rocko Reedy”

Posted 1 year ago

“Way way way overpriced!!!!! That's all I have to say.”

Posted 1 year ago

“Know Communication after the order was paid for. Called held for long periods of time. I texted and emailed and also tried to chat online. Couldn't get to anybody. The first contact was the driver on the way. The Driver was great and apologized for the lack of contact. He did a professional job quickly,”

Posted 1 year ago

“The original purchase was scheduled for delivery between 6:00-8:00 pm on day one. At 7:50 I contacted the service desk and was told that the delivery was pushed to the next day (from 9:00-11:00). OK not happy but let go. The next day at 10:30 contacted the service desk - when was delivery. The response was that tech was behind and would be delivering at 12:30. He did show up and did a great job. Unless I followed up, I did not receive communication. You need to improve communication with customers.”

Posted 1 year ago

«
1
2
3
4
5
»

1-800-Battery is rated 4.3 based on 4,486 reviews