247 Home Rescue Reviews

4.32 Rating 287 Reviews
84 %
of reviewers recommend 247 Home Rescue
Merchant Metrics
Shipping & Delivery
Delivery Methods
Own Driver
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Read 247 Home Rescue Reviews
Visit Website

Phone:

0345 3192 247

Email:

enquiries@247homerescue.co.uk

Location:

Parkhill Business Centre, Padiham Road, Padiham

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Anonymous
Anonymous  // 01/01/2019
The engineer who came was excellent, no problem. The number of phone calls/texts and emails from 247 is excessive and unnecessary.
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Posted 3 months ago
• Hello, Thanks for your review. We’re pleased that you were satisfied with the work of our engineer. That’s great to read. Thanks for being a 247 Home Rescue customer. Kind Regards, 24|7 Home Rescue.
Posted 3 months ago
The leak was fixed within 24 hours. Good job, polite engineer. Definitely will use 247 Home Rescue again.
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Posted 3 months ago
• Hello, We are so grateful for your kind words. Thanks for sharing your review with us and the community. Thanks for being a 247 Home Rescue customer. Kind Regards, 24|7 Home Rescue.
Posted 3 months ago
Very good service
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Posted 3 months ago
• Hello, We are so grateful for your kind words. Thanks for sharing your review with us and the community. Thanks for being a 247 Home Rescue customer. Kind Regards, 24|7 Home Rescue.
Posted 3 months ago
Very polite and friendly service
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Posted 3 months ago
• Hi Deborah, We are so grateful for your kind words. Thanks for sharing your review with us and the community. Thanks for being a 247 Home Rescue customer. Kind Regards, 24|7 Home Rescue.
Posted 3 months ago
Engineer Simon Parker was a lovely and polite bloke. Nice and chatty
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Posted 3 months ago
Dear Currine, Thanks for sharing this review. We’re proud of the service that our engineers deliver and are really pleased to read your thoughts. We will make sure that Simons manager receives this feedback so that he gets the praise that he deserves. Thanks for being a 247 Home Rescue customer. Kind Regards, 24|7 Home Rescue
Posted 3 months ago
Efficient as always, been with this company for a few years now
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Posted 3 months ago
• Hello, We are so grateful for your kind words. Thanks for sharing your review with us and the community. Thanks for being a 247 Home Rescue customer. Kind Regards, 24|7 Home Rescue.
Posted 3 months ago
Friendly, quick, efficient boiler service, explained clearly next steps etc, all round pretty good
Helpful Report
Posted 3 months ago
• Hi James, We are so grateful for your kind words. Thanks for sharing your review with us and the community. Thanks for being a 247 Home Rescue customer. Kind Regards, 24|7 Home Rescue.
Posted 3 months ago
Very Good service
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Posted 3 months ago
• Hi Nawel, We are so grateful for your kind words. Thanks for sharing your review with us and the community. Thanks for being a 247 Home Rescue customer. Kind Regards, 24|7 Home Rescue.
Posted 3 months ago
Courteous and friendly approach on the telephone
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Posted 3 months ago
• Hi John, We are so grateful for your kind words. Thanks for sharing your review with us and the community. Thanks for being a 247 Home Rescue customer. Kind Regards, 24|7 Home Rescue.
Posted 3 months ago
Great service. First class engineer, polite punctual and extremely helpful
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Posted 3 months ago
Dear Steven, Thanks for sharing this review. We’re proud of the service that our engineers deliver and are really pleased to read your thoughts. Thanks for being a 247 Home Rescue customer. Kind Regards, 24|7 Home Rescue.
Posted 3 months ago
The engineer was great. He was professional, efficient, friendly and competent. He answered my questions clearly and fully.
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Posted 3 months ago
• Dear Bernadette, Thanks for your review. We’re pleased that you were satisfied with the work of our engineer. That’s great to read. Thanks for being a 247 Home Rescue customer. Kind Regards, 24|7 Home Rescue.
Posted 3 months ago
Professional and hassle free service from 24/7 Home Rescue.
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Posted 3 months ago
• Hi Marc, We are so grateful for your kind words. Thanks for sharing your review with us and the community. Thanks for being a 247 Home Rescue customer. Kind Regards, 24|7 Home Rescue.
Posted 3 months ago
Ce on time as always clean and tidy
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Posted 3 months ago
• Dear James, Thanks for your review. We’re pleased that you were satisfied with the work of our engineer. That’s great to read. Thanks for being a 247 Home Rescue customer. Kind Regards, 24|7 Home Rescue.
Posted 3 months ago
Boiler service was completed by technician ( Graeme) - explaining the process in full he worked cleanly and efficiently and I welcomed his advice on futureproofing system. Good job.
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Posted 3 months ago
Dear Duncan, Thanks for sharing this review. We’re proud of the service that our engineers deliver and are really pleased to read your thoughts. We will make sure that Graeme's manager receives this feedback so that he gets the praise that he deserves. Thanks for being a 247 Home Rescue customer. Kind Regards, 24|7 Home Rescue.
Posted 3 months ago
Boiler service in an emerging from Covid world. Nick was on time, courteous and safe. He conducted the service efficiently and quickly in an extremely tidy manner. My compliments.
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Posted 3 months ago
Dear Richard, Thanks for sharing this review. We’re proud of the service that our engineers deliver and are really pleased to read your thoughts. We will make sure that Nick's manager receives this feedback so that he gets the praise that he deserves. Thanks for being a 247 Home Rescue customer.
Posted 3 months ago
The engineer was friendly, knowledgeable, efficient, polite and prompt. What more can one ask for?
Helpful Report
Posted 3 months ago
Hi, Thank you for the great review and for rating our service with 5 stars. We are delighted to that our engineer has provided a 1st class service. Our customers’ feedback is important to all of us at 24|7 Home Rescue. With engineers nationwide, we are there to assist you if you need to request a repair or to book a service. We really are pleased to read your comments and will be sure to pass them on to the relevant team at 24|7 Home Rescue. Thank you once again. Kind Regards, 24|7 Home Rescue Team
Posted 3 months ago
Excellent Service The engineer was prompt, friendly and very efficient. He advised the time he would be with us and arrived at that time. Service the boiler and offered advice which was greatly appreciated. Thank You. Job ID 646548 Peter Brooks
Helpful Report
Posted 3 months ago
Hi, Thank you for the great review and for rating our service with 5 stars. We are delighted to that our engineer has provided a 1st class service. Our customers’ feedback is important to all of us at 24|7 Home Rescue. With engineers nationwide, we are there to assist you if you need to request a repair or to book a service. We really are pleased to read your comments and will be sure to pass them on to the relevant team at 24|7 Home Rescue. Thank you once again. Kind Regards, 24|7 Home Rescue Team
Posted 3 months ago
Very confusing calls from call centre. There was obviously no communication as I received several calls about the same thing.
Helpful Report
Posted 3 months ago
Hi, We sincerely apologize for all the inconvenience caused. 24/7 Home Rescue prides itself in always striving for exceptional customer service, please know that we prioritize our customers above everything else. We will look into this and will try to do whatever we can, to avoid this in the future. We appreciate your input. Kind Regards, 24|7 Home Rescue Team.
Posted 3 months ago
very polite and efficient and was on time
Helpful Report
Posted 3 months ago
Hi, Thank you for the great review and for rating our service with 5 stars. We are delighted to that our engineer has provided a 1st class service. Our customers’ feedback is important to all of us at 24|7 Home Rescue. With engineers nationwide, we are there to assist you if you need to request a repair or to book a service. We really are pleased to read your comments and will be sure to pass them on to the relevant team at 24|7 Home Rescue. Thank you once again. Kind Regards, 24|7 Home Rescue Team.
Posted 3 months ago
Engineer came at the time he said he would. Was wearing his ppe. Kind and courteous. Took tike to talk to my son and my dog. Explained that I require a new part for the boiler and will keep in touch about when the part will be replaced.
Helpful Report
Posted 3 months ago
Hi, Thank you for the great review and for rating our service with 5 stars. We are delighted to that our engineer has provided a 1st class service. Our customers’ feedback is important to all of us at 24|7 Home Rescue. With engineers nationwide, we are there to assist you if you need to request a repair or to book a service. We really are pleased to read your comments and will be sure to pass them on to the relevant team at 24|7 Home Rescue. Thank you once again. Kind Regards, 24|7 Home Rescue Team.
Posted 3 months ago
247 Home Rescue is rated 4.32 based on 287 reviews