247 Home Rescue Reviews

4.32 Rating 287 Reviews
84 %
of reviewers recommend 247 Home Rescue
Merchant Metrics
Shipping & Delivery
Delivery Methods
Own Driver
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
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Phone:

0345 3192 247

Email:

enquiries@247homerescue.co.uk

Location:

Parkhill Business Centre, Padiham Road, Padiham

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Anonymous
Anonymous  // 01/01/2019
Our boiler engineer, Antony Gardner was great. He came to do our yearly boiler service. He phoned when he was on his way, was polite and friendly and very helpful. Thank you
Helpful Report
Posted 3 months ago
Hi, Thank you for the great review and for rating our service with 5 stars. We are delighted to that our engineer has provided a 1st class service. Our customers’ feedback is important to all of us at 24|7 Home Rescue. With engineers nationwide, we are there to assist you if you need to request a repair or to book a service. We really are pleased to read your comments and will be sure to pass them on to the relevant team at 24|7 Home Rescue. Thank you once again. Kind Regards, 24|7 Home Rescue Team.
Posted 3 months ago
The engineer was polite and very courteous all times
Helpful Report
Posted 3 months ago
Hi, Thank you for the great review and for rating our service with 5 stars. We are delighted to that our engineer has provided a 1st class service. Our customers’ feedback is important to all of us at 24|7 Home Rescue. With engineers nationwide, we are there to assist you if you need to request a repair or to book a service. We really are pleased to read your comments and will be sure to pass them on to the relevant team at 24|7 Home Rescue. Thank you once again. Kind Regards, 24|7 Home Rescue Team.
Posted 3 months ago
Engineer who attended my service boiler was brilliant! Polite and friendly explained what he was doing. He found a blockage in pressure gauge on boiler and cleaned it. Really happy with service!
Helpful Report
Posted 3 months ago
Hi, Thank you for the great review and for rating our service with 5 stars. We are delighted to that our engineer has provided a 1st class service. Our customers’ feedback is important to all of us at 24|7 Home Rescue. With engineers nationwide, we are there to assist you if you need to request a repair or to book a service. We really are pleased to read your comments and will be sure to pass them on to the relevant team at 24|7 Home Rescue. Thank you once again. Kind Regards, 24|7 Home Rescue Team.
Posted 3 months ago
I had my boiler repaired by Daniel Moore and I am very happy with the service he provided. He was very professional, polite and gave me safety advice. He is a credit to 247 Home Rescue and would highly recommend him.
Helpful Report
Posted 3 months ago
Hi, Thanks for sharing such a fantastic review and recommendation. We strive to become UK’s premier boiler breakdown provider. With a national network of highly skilled engineers, we aim to provide commendable service no matter where you are. We have also put together a phenomenal team that provides customer service. Your feedback is important to us. We're delighted to hear that you are satisfied with the service from us, hope that you won't hesitate to get in touch if you need us again in the future. Thank you once again. Kind Regards, 24|7 Home Rescue Team.
Posted 3 months ago
Very goood and kind sercicing
Helpful Report
Posted 3 months ago
Hi, Thank you for the great review and for rating our service with 5 stars. We are delighted to that our engineer has provided a 1st class service. Our customers’ feedback is important to all of us at 24|7 Home Rescue. With engineers nationwide, we are there to assist you if you need to request a repair or to book a service. We really are pleased to read your comments and will be sure to pass them on to the relevant team at 24|7 Home Rescue. Thank you once again. Kind Regards, 24|7 Home Rescue Team.
Posted 3 months ago
Happy with service. Thankyou
Helpful Report
Posted 3 months ago
Hi, Thank you for the great review and for rating our service with 5 stars. We are delighted to that our engineer has provided a 1st class service. Our customers’ feedback is important to all of us at 24|7 Home Rescue. With engineers nationwide, we are there to assist you if you need to request a repair or to book a service. We really are pleased to read your comments and will be sure to pass them on to the relevant team at 24|7 Home Rescue. Thank you once again. Kind Regards, 24|7 Home Rescue Team.
Posted 3 months ago
The engineer was well mannered and and… The engineer was well mannered and and polite. Service on my bolier was quick and through... Happy with 24/7 home rescue service
Helpful Report
Posted 3 months ago
Hi, Thank you for the great review and for rating our service with 5 stars. We are delighted to that our engineer has provided a 1st class service. Our customers’ feedback is important to all of us at 24|7 Home Rescue. With engineers nationwide, we are there to assist you if you need to request a repair or to book a service. We really are pleased to read your comments and will be sure to pass them on to the relevant team at 24|7 Home Rescue. Thank you once again. Kind Regards, 24|7 Home Rescue Team.
Posted 3 months ago
WE had a boiler service from Carl and he was absolutely superb.Gave all the answers to our questions and a very knowledgable person
Helpful Report
Posted 3 months ago
Hi, Thank you for the great review and for rating our service with 5 stars. We are delighted to that our engineer has provided a 1st class service. Our customers’ feedback is important to all of us at 24|7 Home Rescue. With engineers nationwide, we are there to assist you if you need to request a repair or to book a service. We really are pleased to read your comments and will be sure to pass them on to the relevant team at 24|7 Home Rescue. Thank you once again. Kind Regards, 24|7 Home Rescue Team.
Posted 3 months ago
The engineer telephoned to say that he would arrive in 30 minutes. He arrived on time, announced what he was going to do and started his work. I found him to be very professional with a very nice disposition. He explained what he was doing, how the system was operating and advised me to install a carbon monoxide detection alarm.
Helpful Report
Posted 3 months ago
Hi, Thank you for the great review and for rating our service with 5 stars. We are delighted to that our engineer has provided a 1st class service. Our customers’ feedback is important to all of us at 24|7 Home Rescue. With engineers nationwide, we are there to assist you if you need to request a repair or to book a service. We really are pleased to read your comments and will be sure to pass them on to the relevant team at 24|7 Home Rescue. Thank you once again. Kind Regards, 24|7 Home Rescue Team.
Posted 3 months ago
Quick service by a polite engineer
Helpful Report
Posted 3 months ago
Hi, Thank you for the great review and for rating our service with 5 stars. We are delighted to that our engineer has provided a 1st class service. Our customers’ feedback is important to all of us at 24|7 Home Rescue. With engineers nationwide, we are there to assist you if you need to request a repair or to book a service. We really are pleased to read your comments and will be sure to pass them on to the relevant team at 24|7 Home Rescue. Thank you once again. Kind Regards, 24|7 Home Rescue Team.
Posted 3 months ago
Engineer was efficient & cheerful 👍🏾👍🏾
Helpful Report
Posted 3 months ago
Hi, Thank you for the great review and for rating our service with 5 stars. We are delighted to that our engineer has provided a 1st class service. Our customers’ feedback is important to all of us at 24|7 Home Rescue. With engineers nationwide, we are there to assist you if you need to request a repair or to book a service. We really are pleased to read your comments and will be sure to pass them on to the relevant team at 24|7 Home Rescue. Thank you once again. Kind Regards, 24|7 Home Rescue Team.
Posted 3 months ago
Job well done very helpful
Helpful Report
Posted 3 months ago
Hi, Thank you for the great review and for rating our service with 5 stars. We are delighted to that our engineer has provided a 1st class service. Our customers’ feedback is important to all of us at 24|7 Home Rescue. With engineers nationwide, we are there to assist you if you need to request a repair or to book a service. We really are pleased to read your comments and will be sure to pass them on to the relevant team at 24|7 Home Rescue. Thank you once again. Kind Regards, 24|7 Home Rescue Team.
Posted 3 months ago
Excellent service !!! I am absolutely amazed at their improved customer services levels and also their top notch excellent central heating engineers. I have been 247 customer for many years, I am one of those who would voice any bad experiences and raise it as a complaint with constructive feedback, if the expected service levels are not met. To my amaze, unlike many other companies, I am happy that they have taken them onboard and their customer services, be it booking a emergency claim, to having an engineer visit the properties, arranging suitable appointments with the tenants etc, they have absolutely surprised me in the past 2months. They have been quick in responding to sending out someone to check and resolve the central heating and plumbing problems that I have had at few properties. Companies like 247 not only make my life easy as a landlord but also the tenants don't have to live in inconvenience for too long, especially when the weather is getting colder. The engineer Nick who attended my own house boiler breakdown was extremely courteous, not bothered with the extent of work needed to be done. He was very polite every step of the way, constantly reassuring us that he would make sure the heating would be back on before he leaves or would make sure it is resolved as soon as possible. He took a lot of care, fixed every problem and if new parts were needed, he had them with him. He did not leave a mess but cleaned up after his work. After experiencing many companies emergency covers & for many years, he was one extremely diligent, efficient and polite engineer I have come across. This shows 247 are striving to make sure their services are excellent. This shows what an tremendous job they are doing with their vetting process by recruiting such experienced and amazing engineers. I am one extremely happy customer and look forward to being 247 customer for many more years to come.
Helpful Report
Posted 3 months ago
Hi, Thank you for taking the time to post your review, the 24|7 Home Rescue Team work very hard to be sure that time is taken to understand each of our customers’ requirements, so that we can provide the right support and assistance. Please remember that we are here to help you by logging in to “My Account”, using our online chat facility or by calling one of the 24|7 Home Rescue Team. These are all easy ways to arrange a service, request an engineer’s visit and to access your documents. We really value your feedback and will pass on your comments to relevant team at 24|7 Home Rescue. Thank you once again. Kind Regards, 24|7 Home Rescue Team.
Posted 3 months ago
Good work Grant, efficient and tidy.
Helpful Report
Posted 3 months ago
Hi, Thank you for the great review and for rating our service with 5 stars. We are delighted to that our engineer has provided a 1st class service. Our customers’ feedback is important to all of us at 24|7 Home Rescue. With engineers nationwide, we are there to assist you if you need to request a repair or to book a service. We really are pleased to read your comments and will be sure to pass them on to the relevant team at 24|7 Home Rescue. Thank you once again. Kind Regards, 24|7 Home Rescue Team.
Posted 3 months ago
Reliable, professional and polite
Helpful Report
Posted 3 months ago
Hi, Thank you for the great review and for rating our service with 5 stars. We are delighted to that our engineer has provided a 1st class service. Our customers’ feedback is important to all of us at 24|7 Home Rescue. With engineers nationwide, we are there to assist you if you need to request a repair or to book a service. We really are pleased to read your comments and will be sure to pass them on to the relevant team at 24|7 Home Rescue. Thank you once again. Kind Regards, 24|7 Home Rescue Team.
Posted 3 months ago
Very happy, my home is warm. The engineer was most helpful
Helpful Report
Posted 3 months ago
Hi, Thank you for sharing your positive review and we are delighted to know that you were happy with the service provided by our 24|7 Home Rescue Team. We will pass on your comments to relevant team at 24|7 Home Rescue. Please remember that you are able to log into “My Account” on our website using your surname and reference number. It is an easy way to arrange a service, request an engineer’s visit and to access your documents. Please remember that our live chat operators are available Monday to Friday between 08:00 am and 9:00 pm to help you with any concerns that you may have. It is important to us that you are able to access our assistance as soon as you need us Thank you once again. Kind Regards, 24|7 Home Rescue Team.
Posted 3 months ago
Absolutely brilliant service from start to finish, Andrew the engineer Who attended my boiler was a very knowledgeable bloke and very nice guy,must say your service is without doubt first class, well done.
Helpful Report
Posted 3 months ago
Hi, Thank you for the great review and for rating our service with 5 stars. We are delighted to that our engineer has provided a 1st class service. Our customers’ feedback is important to all of us at 24|7 Home Rescue. With engineers nationwide, we are there to assist you if you need to request a repair or to book a service. We really are pleased to read your comments and will be sure to pass them on to the relevant team at 24|7 Home Rescue. Thank you once again. Kind Regards, 24|7 Home Rescue Team.
Posted 3 months ago
Engineer polite and used shoe covers and mask. Knew what problem was in seconds and sorted in minutes.
Helpful Report
Posted 3 months ago
Hi, Thank you for the great review and for rating our service with 5 stars. We are delighted to that our engineer has provided a 1st class service. Our customers’ feedback is important to all of us at 24|7 Home Rescue. With engineers nationwide, we are there to assist you if you need to request a repair or to book a service. We really are pleased to read your comments and will be sure to pass them on to the relevant team at 24|7 Home Rescue. Thank you once again. Kind Regards, 24|7 Home Rescue Team.
Posted 3 months ago
Our engineer, Carl Taylor, is always so polite and friendly. He seems really knowledgeable and always goes out of his way to give us advice and recommendations that will help. We always have excellent service from Carl.
Helpful Report
Posted 3 months ago
Hi, Thank you for the great review and for rating our service with 5 stars. We are delighted to that our engineer has provided a 1st class service. Our customers’ feedback is important to all of us at 24|7 Home Rescue. With engineers nationwide, we are there to assist you if you need to request a repair or to book a service. We really are pleased to read your comments and will be sure to pass them on to the relevant team at 24|7 Home Rescue. Thank you once again. Kind Regards, 24|7 Home Rescue Team.
Posted 3 months ago
Been with 24/7 for quite a few years. They are excellent with boiler service and gas safety certificates. I have MULTIPLE properties with them and so far haven't had any issues what so ever. They come out quickly to fix problem.
Helpful Report
Posted 3 months ago
Hi, Thank you for sharing your positive review and we are delighted to know that you were happy with the service provided by our 24|7 Home Rescue Team. We will pass on your comments to relevant team at 24|7 Home Rescue. Please remember that you are able to log into “My Account” on our website using your surname and reference number. It is an easy way to arrange a service, request an engineer’s visit and to access your documents. Please remember that our live chat operators are available Monday to Friday between 08:00 am and 9:00 pm to help you with any concerns that you may have. It is important to us that you are able to access our assistance as soon as you need us Thank you once again. Kind Regards, 24|7 Home Rescue Team.
Posted 3 months ago
247 Home Rescue is rated 4.32 based on 287 reviews