247 Home Rescue Reviews

4.33 Rating 286 Reviews
84 %
of reviewers recommend 247 Home Rescue
Merchant Metrics
Shipping & Delivery
Delivery Methods
Own Driver
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Read 247 Home Rescue Reviews
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Phone:

0345 3192 247

Email:

enquiries@247homerescue.co.uk

Location:

Parkhill Business Centre, Padiham Road, Padiham

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Anonymous
Anonymous  // 01/01/2019
247 did all in their power to rectify my boiler/beating system after a fault was introduced by a sub-contractor during a routine service.
Helpful Report
Posted 3 months ago
Hi, Thank you for the great review and for rating our service with 5 stars. We are delighted to that our engineer has provided a 1st class service. Our customers’ feedback is important to all of us at 24|7 Home Rescue. With engineers nationwide, we are there to assist you if you need to request a repair or to book a service. We really are pleased to read your comments and will be sure to pass them on to the relevant team at 24|7 Home Rescue. Thank you once again. Kind Regards, 24|7 Home Rescue Team.
Posted 3 months ago
Boiler Service as arranged, kept informed, and was prompt. The engineer was friendly and efficient. Everything was as organised and as hoped for....thank you
Helpful Report
Posted 3 months ago
Hi, Thank you for the great review and for rating our service with 5 stars. We are delighted to that our engineer has provided a 1st class service. Our customers’ feedback is important to all of us at 24|7 Home Rescue. With engineers nationwide, we are there to assist you if you need to request a repair or to book a service. We really are pleased to read your comments and will be sure to pass them on to the relevant team at 24|7 Home Rescue. Thank you once again. Kind Regards, 24|7 Home Rescue Team.
Posted 3 months ago
Great service
Helpful Report
Posted 3 months ago
Hi, Thank you for sharing your positive review and we are delighted to know that you were happy with the service provided by our 24|7 Home Rescue Team. We will pass on your comments to relevant team at 24|7 Home Rescue. Please remember that you are able to log into “My Account” on our website using your surname and reference number. It is an easy way to arrange a service, request an engineer’s visit and to access your documents. Please remember that our live chat operators are available Monday to Friday between 08:00 am and 9:00 pm to help you with any concerns that you may have. It is important to us that you are able to access our assistance as soon as you need us Thank you once again. Kind Regards, 24|7 Home Rescue Team
Posted 3 months ago
First class service from start to completion of the job.
Helpful Report
Posted 3 months ago
Hi, Thank you for the great review and for rating our service with 5 stars. We are delighted to that our engineer has provided a 1st class service. Our customers’ feedback is important to all of us at 24|7 Home Rescue. With engineers nationwide, we are there to assist you if you need to request a repair or to book a service. We really are pleased to read your comments and will be sure to pass them on to the relevant team at 24|7 Home Rescue. Thank you once again. Kind Regards, 24|7 Home Rescue Team.
Posted 3 months ago
MR R. PATEL WAS A VERY HELPFUL, SOLVED MY ISSUE VERY QUICK. VERY SATISFIED.
Helpful Report
Posted 3 months ago
Hi, Thank you for the great review and for rating our service with 5 stars. We are delighted to that our engineer has provided a 1st class service. Our customers’ feedback is important to all of us at 24|7 Home Rescue. With engineers nationwide, we are there to assist you if you need to request a repair or to book a service. We really are pleased to read your comments and will be sure to pass them on to the relevant team at 24|7 Home Rescue. Thank you once again. Kind Regards, 24|7 Home Rescue Team.
Posted 3 months ago
The Engineer was polite and very helpful.
Helpful Report
Posted 3 months ago
Hi, Thanks for sharing your review. Your feedback is important to us. We welcome all feedback and value all of our customers' opinions, so we will make sure your comments are passed onto the relevant departments and engineers to look into it - but it's great to hear that you are overall satisfied! If you have any queries, be sure to speak to our live chat agents. They are available around the clock and will provide further assistance. From booking a service, to inquiring about our plans, our live chat agents can provide you guidance to make your online experience as smooth as possible. Thank you once again. Kind Regards, 24|7 Home Rescue Team.
Posted 3 months ago
The engineer arrived within the allocated time after calling ahead and carried out the service with no problem.
Helpful Report
Posted 3 months ago
Hi, Thank you for the great review and for rating our service with 5 stars. We are delighted to that our engineer has provided a 1st class service. Our customers’ feedback is important to all of us at 24|7 Home Rescue. With engineers nationwide, we are there to assist you if you need to request a repair or to book a service. We really are pleased to read your comments and will be sure to pass them on to the relevant team at 24|7 Home Rescue. Thank you once again. Kind Regards, 24|7 Home Rescue Team.
Posted 3 months ago
Good service, clean work, polite and responsive staff
Helpful Report
Posted 3 months ago
Hi, Thank you for sharing your positive review and we are delighted to know that you were happy with the service provided by our 24|7 Home Rescue Team. We will pass on your comments to relevant team at 24|7 Home Rescue. Please remember that you are able to log into “My Account” on our website using your surname and reference number. It is an easy way to arrange a service, request an engineer’s visit and to access your documents. Please remember that our live chat operators are available Monday to Friday between 08:00 am and 9:00 pm to help you with any concerns that you may have. It is important to us that you are able to access our assistance as soon as you need us Thank you once again. Kind Regards, 24|7 Home Rescue Team.
Posted 3 months ago
The work was carried out professionally, the engineer was very courteous and explained the repair he needed to do.
Helpful Report
Posted 3 months ago
Hi, Thank you for the great review and for rating our service with 5 stars. We are delighted to that our engineer has provided a 1st class service. Our customers’ feedback is important to all of us at 24|7 Home Rescue. With engineers nationwide, we are there to assist you if you need to request a repair or to book a service. We really are pleased to read your comments and will be sure to pass them on to the relevant team at 24|7 Home Rescue. Thank you once again. Kind Regards, 24|7 Home Rescue Team.
Posted 3 months ago
Engineer was pleasant and tidy
Helpful Report
Posted 3 months ago
Hi, Thank you for the great review and for rating our service with 5 stars. We are delighted to that our engineer has provided a 1st class service. Our customers’ feedback is important to all of us at 24|7 Home Rescue. With engineers nationwide, we are there to assist you if you need to request a repair or to book a service. We really are pleased to read your comments and will be sure to pass them on to the relevant team at 24|7 Home Rescue. Thank you once again. Kind Regards, 24|7 Home Rescue Team
Posted 3 months ago
Nice and friendly chap and a good tidy job
Helpful Report
Posted 3 months ago
Hi, Thank you for the great review and for rating our service with 5 stars. We are delighted to that our engineer has provided a 1st class service. Our customers’ feedback is important to all of us at 24|7 Home Rescue. With engineers nationwide, we are there to assist you if you need to request a repair or to book a service. We really are pleased to read your comments and will be sure to pass them on to the relevant team at 24|7 Home Rescue. Thank you once again. Kind Regards, 24|7 Home Rescue Team
Posted 3 months ago
Friendly, Punctual and Helpful
Helpful Report
Posted 3 months ago
Hi, Thank you for the great review and for rating our service with 5 stars. We are delighted to that our engineer has provided a 1st class service. Our customers’ feedback is important to all of us at 24|7 Home Rescue. With engineers nationwide, we are there to assist you if you need to request a repair or to book a service. We really are pleased to read your comments and will be sure to pass them on to the relevant team at 24|7 Home Rescue. Thank you once again. Kind Regards, 24|7 Home Rescue Team
Posted 3 months ago
The engineer was polite, helpful and tidy, did his job really well
Helpful Report
Posted 3 months ago
Hi, Thank you for the great review and for rating our service with 5 stars. We are delighted to that our engineer has provided a 1st class service. Our customers’ feedback is important to all of us at 24|7 Home Rescue. With engineers nationwide, we are there to assist you if you need to request a repair or to book a service. We really are pleased to read your comments and will be sure to pass them on to the relevant team at 24|7 Home Rescue. Thank you once again. Kind Regards, 24|7 Home Rescue Team
Posted 3 months ago
I received an excellent service. The engineer was very professional and friendly. He explained everything clearly and left everything clean and tidy
Helpful Report
Posted 3 months ago
Hi, Thank you for the great review and for rating our service with 5 stars. We are delighted to that our engineer has provided a 1st class service. Our customers’ feedback is important to all of us at 24|7 Home Rescue. With engineers nationwide, we are there to assist you if you need to request a repair or to book a service. We really are pleased to read your comments and will be sure to pass them on to the relevant team at 24|7 Home Rescue. Thank you once again. Kind Regards, 24|7 Home Rescue Team
Posted 3 months ago
The engineer was prompt and polite and carried out his work efficiently
Helpful Report
Posted 3 months ago
Hi, Thank you for the great review and for rating our service with 5 stars. We are delighted to that our engineer has provided a 1st class service. Our customers’ feedback is important to all of us at 24|7 Home Rescue. With engineers nationwide, we are there to assist you if you need to request a repair or to book a service. We really are pleased to read your comments and will be sure to pass them on to the relevant team at 24|7 Home Rescue. Thank you once again. Kind Regards, 24|7 Home Rescue Team
Posted 3 months ago
Excellent service start to finish. Engineer very professional throughout
Helpful Report
Posted 3 months ago
Hi, Thank you for the great review and for rating our service with 5 stars. We are delighted to that our engineer has provided a 1st class service. Our customers’ feedback is important to all of us at 24|7 Home Rescue. With engineers nationwide, we are there to assist you if you need to request a repair or to book a service. We really are pleased to read your comments and will be sure to pass them on to the relevant team at 24|7 Home Rescue. Thank you once again. Kind Regards, 24|7 Home Rescue Team.
Posted 3 months ago
The Engineer, Lewis, was very polite and efficient. He gave us advance warning of his arrival and was then prompt. He wore a facemask and shoe coverings to protect our floorings. A job well done. Thankyou.
Helpful Report
Posted 3 months ago
Hi, Thank you for the great review and for rating our service with 5 stars. We are delighted to that our engineer has provided a 1st class service. Our customers’ feedback is important to all of us at 24|7 Home Rescue. With engineers nationwide, we are there to assist you if you need to request a repair or to book a service. We really are pleased to read your comments and will be sure to pass them on to the relevant team at 24|7 Home Rescue. Thank you once again. Kind Regards, 24|7 Home Rescue Team.
Posted 3 months ago
Last winter you replaced my boiler and since then I’ve had certain problems with it, eg an intermittent loud hum coming from the airing cupboard which could be heard from the lounge despite the television being on. Despite call outs resulting in visits by different plumbers, until today this had not been rectified and I was given various reasons for this noise, none of which were correct. Luckily the plumber who attended today saw where the problem was and, after phoning the boiler manufacturer, corrected the error at long last. He also took the trouble to set the timer as I asked and explained how it worked. Very impressed with him!
Helpful Report
Posted 3 months ago
Hi, Thank you for the great review and for rating our service with 5 stars. We are delighted to that our engineer has provided a 1st class service. Our customers’ feedback is important to all of us at 24|7 Home Rescue. With engineers nationwide, we are there to assist you if you need to request a repair or to book a service. We really are pleased to read your comments and will be sure to pass them on to the relevant team at 24|7 Home Rescue. Thank you once again. Kind Regards, 24|7 Home Rescue Team.
Posted 3 months ago
After you reminded me that my plan will expire shortly, I rang you to make a deal. You were very helpful in doing that but did not confirm the deal until I rang you again.
Helpful Report
Posted 3 months ago
Hi, Thank you for using our services and providing your valuable feedback. We will definitely keep trying to simplify and make our user experience easier and more friendly. Thank you for taking out the time to notify us. We appreciate your input. Kind Regards, 24|7 Home Rescue Team.
Posted 3 months ago
Friendly, and easy to talk too.
Helpful Report
Posted 3 months ago
Hi, Thank you for the great review and for rating our service with 5 stars. We are delighted to that our engineer has provided a 1st class service. Our customers’ feedback is important to all of us at 24|7 Home Rescue. With engineers nationwide, we are there to assist you if you need to request a repair or to book a service. We really are pleased to read your comments and will be sure to pass them on to the relevant team at 24|7 Home Rescue. Thank you once again. Kind Regards, 24|7 Home Rescue Team.
Posted 3 months ago
247 Home Rescue is rated 4.33 based on 286 reviews