Holidaycars Reviews

Name: Holidaycars
Address: P.O.Box 111916, Naples Florida
Rating: 1.03

1.0 Rating 40 Reviews

0 %

of reviewers recommend Holidaycars

1.0

Based on 40 reviews


Customer Service
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About Holidaycars:

HolidayCars.com is a broker in global carefree car rentals. As a partner of Avis, Hertz, Europcar, Budget, Alamo and 600 more suppliers, it has a network of more than 17.000 destinations in 125 countries. Its unique search engine for rental cars enables customers to compare the offers based on rates, conditions and locations. Availability is updated daily, so the car types and rates shown actually match what the customers ultimately pay for. Furthermore, HolidayCars.com offers a NoRisk Warranty, covering Personal Liability in the event of damage, theft, fire, vandalism or accident, even for windows and mirrors. Whether your web visitors need a rental car for a weekend breakaway close to home, a week in Spain or a month in the United States, HolidayCars.com always offer the right choice!

Visit Website

Phone:

01800 408 5370

Email:

aftersales@holidaycars.com

Location:

P.O.Box 111916
Naples Florida
34108

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Holidaycars 1 star review on 25th May 2023

David

Holidaycars 1 star review on 13th July 2022

Dery Andrade

Anonymous

Anonymous // 01/01/2019

Filter: Helpful None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It’s a scam they wanted a 3600 dollar deposit for my rental which made no sense. Plus they wanted me to buy the extra insurance which cost more than my rental !!!!!! DONT BOOK WITH THEM SCAM !”

Helpful Report

Posted 6 months ago

“Avoid at all costs Used this site to rent a car in Romania. It is smoke and mirrors with this company. The excess is absolutely a rip off (Eur 2200 for a normal SUV)and even if you buy the extra cover, the voucher doesn't cover what you were told on the front page. They are crooks! Use at your peril.”

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Posted 7 months ago

“I would like to express my deep disappointment with Holiday Cars.com regarding a recent incident. My brother travelled from the UK to Cape Town and made a payment for the car. He then cancelled the booking and was assured that a refund would be given. However, now Holiday Cars.com is refusing to refund us, leaving us feeling frustrated and dissatisfied with their service. We hope that Holiday Cars.com takes immediate action to address this issue and provide a resolution.”

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Posted 10 months ago

“I booked a car with this company. At the Hertz Checkin in Rome, I was told that my Credit Card was not accepted, so they could not give me the car (Polestar) that i have booked. Buuuuut.... If I was going to take the Fiat 500L and paying more, almost 50 euros more per day...they would accept my card. Hilarious. HolidayCars was not picking the phone the all day on sunday...the all day I have been left without any support from holidaycars and they didn't react at all. After my complaint, they told me that I do not have right for the refund. Even If I have used the same credit card, during the all process, payed with the same credit card, and showed at the desk, that I have mpre then enough on my account, they did't even wanted to try. They just wanted to give be the worster car for more money. Do not consider Holiday cars as a car rental. the service is horrible and you are left alone against any incovinience with agency. Additionaly...The polestar was rented with 50% discount...but at the airport they didnt have any. maybe that's why they wanted to give me the Fiat 500L.”

Helpful Report

Posted 10 months ago

“Do not use this company, I paid for a hire car, on arrival I had to wait 35 mins for other customers being dealt with, when I finally got to discuss collection of the car I was told I would need to pay a holding fee of £1,500 on my credit card, this was not detailed in the terms and conditions or vehicle voucher that was sent through with the confirmation, when I produced the terms and conditions showing no mention of the £1,500 credit card fee they would not allow me to take the car unless I paid this, I called the company to cancel but as I was now over the time of collection due to waiting for other customers and then the dispute around the credit card fee I was now over the collection time by 40 mins so couldn't cancel the hire car. Disgraceful service and now trying to get a refund for a car I was not provided with.”

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Posted 1 year ago

“Never trust this company. It does not support and withdraws money from your credit card without permission in cooperation with the car rental company.”

Helpful Report

Posted 1 year ago

“Stay away from this company. Nothing but a travelers nightmare. We rented through Cancun Mexico, Skyscanner, Purchased cancelation insurance. Upon arrival at the airport the luggage was extremely late due to the power outage issue. After we picked up our luggage we went out to the car rental area and to our dismay were told there is no such company at Cancun airport. We were told there was not shuttle for them. No one knew about this company or their service. The situation is frustrating.. we contacted Holiday Cars, we were unable to cancel as I was told it was too late after only only 90 minutes after our arrival. We were never given anyother information that there was another agency involved. We were under the impression this was a car rental company. We have explained this in multiple emails Only to be repeatedly denied coverage on our cancelation. They way this company advertised on Skyscanner is they were a company on the prenises of the airport. We would have never booked with a company outside of the airport. We were never given any information regarding the actual name of any car agnecy. This company probably picks up unsuspecting travellers kidnaps them and robs and kills them or puts them into sex slavery. This company is a scam and they should be shut down.”

Helpful Report

Posted 1 year ago

“This is an awful company. DO NOT USE. Holiday cars are basically an agency or broker enabling you to hire a car with several companies. Sounds good right? They advertise ‘free amendments’ – amazing. Except, that is not what happens… In order to amend your booking, you must cancel your previous one, then make a new booking. Ok, sounds fair enough, except you must pay for the new booking, and wait 21 days for a refund for your first booking. During Covid19 my flights were changed 3 times by the airplane operator, which meant three bookings through Holiday cars, totalling just over £900 (for 1 week car hire), eventually when I complained I was able to get a refund on the two ‘amended’ bookings. However, when I was finally stumped by quarantine restrictions and unable to travel, I was hit with a 25% administration fee for cancelling the car hire. £90 to Holiday Cars. More fool me for using this company. I hope you read this review and use any other company by Holiday Cars. Terrible experience, terrible customer service, terrible communication. Please don’t use this company, for your own sake.”

Helpful Report

Posted 3 years ago

Holidaycars is rated 1.0 based on 40 reviews