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QVC Reviews

3.4 Rating 101 Reviews

58 %

of reviewers recommend QVC

Company Reviews

3.4

Based on 101 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Customer Service
Communication Channels	Telephone

Read QVC Reviews

About QVC:

QVC is the UK’s favourite TV shopping channel. Our online department store, qvcuk.com, with over 15,000 products online, means customers are spoilt for choice. From jewellery to beauty treats to the latest electronic gadgets, QVC is sure to have an item for everyone.

Phone:

0800 51 41 31

Location:

QVC, Customer Operations Centre, South Boundary Road, Knowsley Industrial Park, Knowsley
Liverpool
L70 2QA

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Anonymous

Anonymous // 01/01/2019

Sort by: Highest Rated Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Shawn Killinger lacks manners for sure. Spits out coffee on live tv. Kind of piggy. Your newer hosts are less professional whereas the older hosts were so much better. David Venable telling a vendor don’t put Brussels sprouts on any dish you bring, write that down. Is he a King now???”

Posted 6 months ago

“How *funny* is it that since the QVC/HSN Merger--- that autoship items are often cancelled mid-term?? Ie QVC 4piece Philosophy bundle-- to ship every 90 days for a total of 4 times. (Rec'd 2--- then rec'd a cancel email in July 2023 just as 3rd shipment was to ship). HSN lancome 2piece bundle-- to ship every 90 days (rec'd 2-- then rec'd a cancel email today, just as 3rd shipment was to ship). This seems like overprinting/overselling and under-delivering. This feels like deceptive business practices. This feels like I need to take this up with our SAG and the FTC.....Highly....HIGHLY disasappointed AND disgruntled (as this is how I complete holiday/gift shopping as a Full Time Caregiver)”

Posted 8 months ago

“Good items and good customer service BUT postage too HIGH”

Posted 5 years ago

“should win an award for Best Customer Service. It's always stellar!”

Posted 10 years ago

“Have to say that Qvc have the best customer service I have ever dealt with, pleasure to talk to them ..”

Posted 10 years ago

“Received Cheryl’s cookies. Never received bad but these Not good. The chocolate Especially. Too chocolate and Gummy. Just to advise.”

Posted 4 months ago

“Bethlehem xmas tree lights dont work. Lobster order was not what I ordered or presentation was not shown correctly I have ordered a lot of items from QVC never been so disappointed as I am now So will be more careful what i order in the future.”

Posted 4 months ago

“You can’t get what you sell delivered Cancelled two items today”

Posted 1 year ago

“Sorry but necessary to make this review on what has been a great company for us for years. Trying to return two gift items. QVC helpline told us exactly what to do, and how to make special notes to the people processing the return. We did not receive any notice of their processing so had to call several times with different answers each time. The credits did not go to the accounts noted twice on each box. The extended warranty was not refunded until we called specifically to ask about that a month later. Customer service lady tells us that they have no control over the return processing center nor any communication with them so it is not QVCs fault or issue to fix. I'm so sorry that the V in QVC has gone to zero for us.”

Posted 3 years ago

“I ordered the Wow 3 Piece Dream Regime and contrary to everything said about it, I found it awful. After 2 days my hair was lank and my scalp itchy. Using heat as instructed did not smooth my hair in any way and it looked no different from washing it and letting it dry naturally. Unfortunately, the 3 products are quite heavy and the postage to return today expensive. Every other company charges either for shipping or returns but not both and the majority are p&p and returns free.”

Posted 4 years ago

“Failed to deliver, again, and again. Failed to send emails to confirm my creditcard had been reimbursed. Failed to update me by phone as promised.”

Posted 7 years ago

“I ordered an NYDJ sweater twice. I never received it. I was told that I would receive the item on a certain date. It never came. I was so disappointed by this company and will NEVER order from them again.”

Posted 3 weeks ago

“Both my credit cards have been declined. Both cards have ample funds. Tried paying off my easy pay. Now I will need to go to my bank for a cashiers check to assure I pay it off. I will never do business with them again. I’m so sorry I never read the reviews prior to doing business with QVC !!!!!”

Posted 3 weeks ago

“I ordered a power station for power outages buy one get one free.i payed on my credit card they charged my card and I payed 12.95 for a 3-5 day shipping it's been 18 days have not got my order . Looks I lost 58.13 I should have have know better .”

Posted 3 weeks ago

“QVR uses crummy sales tactics to sell items that are almost never what they seem. Out of the 6 items I’ve purchased in that past year, none of them work right and have had some defect. You are allowed to return items but have to pay shipping as well as haul to ups yourself. I recommend against them- you can find better products elsewhere”

Posted 1 month ago

“My concerns is regarding their credit card they are currently charging 32.34% interest. That is totally ridiculous. When I inquired about a rate adjustment you thought I said a joke with exceptionally good credit I don’t see why I should be paying 32.34% in interest, so since they could not assist me, I have closed my account and will pay off my balance. They just lost a good customer.”

Posted 2 months ago

“DO NOT USE THESE CROOKS. I bought stuff on a 4 pay plan and gave the 1st payment. Then they cancelled the order saying that my bank checking account debit card with a Mastercard logo was a visa credit card. Worse, they were very rude and failed to take any time to figure out why the mistake Poor business strategy, had the been polite I'd have used a credit card. But I didnt because they dont care.”

Posted 4 months ago

“QVC was selling Dell laptops for a great price, but the real selling factor was all of the programs and software that was already installed and included with the laptop. When the laptop arrived and we turned on the power, there was no operating system in the laptop. I called QVC for assistance because technical support was included with this sale. The person who I spoke to at QVC said that they really didn't handle this and they said not to return the laptop, and they gave me a phone number and instructed me to call Dell, the manufacturer of the laptop. When I called the number and I spoke to the Dell representative, they knew exactly why I was calling and they gave me instructions and walked me through to activating the operating system. The system that was in the laptop we purchased was nowhere near anything that was advertised and it was as basic as basic could be. When I asked about the programs and software that was supposed to be included, the Dell representative said that they didn't know what I was talking about. I called QVC back and they said that what was in the laptop is what I was supposed to get and they claimed they never knew anything about anything extra. This was a classic bait and switch and I couldn't return the laptop after Dell activated the system. Buyer beware. I will never purchase anything from QVC ever again.”

Posted 5 months ago

“Now qvc sends NO return labels?! I have to go to UPS and have them print one-- after customer is charged for shipping both ways?! Bye bye qvc!”

Posted 5 months ago

“I placed 3 orders and they cancelled all 3 with no explanations. They advertise coupons they cannot honor. I placed order in 2023.”

Posted 5 months ago

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QVC is rated 3.4 based on 101 reviews