“I love subway…food is very good!! I’m dissatisfied with the Subway on Doordash!!
Not Doordash itself it is wonderful! We Doordash for the convience but also for the drivers that help them financially. I have talked to many of our Doordashers that pick it up for the extra income. What I am dissatisfied about is our orders. From Subway…tuna sub,no tuna…cookies,no cookies…salad double chicken, 3 pieces of chicken, sometimes croutons mostly not, everything I ordered on a salad…a few items. I know the fast food corporations take a lot of BS but I feel a lot more effort could be put in to your orders. I tonight ordered a 12 dollar salad with double chicken and got three pieces. Can we try a little harder Subway? I would just like to know when I order I’m getting exactly what I ordered. At least close because I’m paying for what I’m not getting.”
“Not all Subways are bad except the one in Danville, California. As I entered the store, this Latina girl did not even greet me. Then, I ordered two sandwiches. I had ordered Subway in other establishments and they are generously poured meats in my sandwiches except at this place. She just poured single layer of my Pastrami and Turkey sandwiches. I was so disgusted and she never say thank you back to me. I hope the manager reads my complaint and train their staffs how to serve properly. Very poor customer service.”
“I ordered 4 of the big deal numbered subs that you get already done. The mozzerella melt was supposed to have spinach and onions and tomatos withngarlic Aoli. I added cappecollo and bacon. I received bread with cappecollo and mozzarella. That’s it. All 4 subs were just like this. This is unacceptable. And…they argued with me when I called the store. Last time! Malden Rd LaSalle ON …this store is disgusting.”
“I'm a bit annoyed that you print coupons, I have 4 stores in my town and none of them are excepting coupons ,not quite sure what the point of making them is I've been to other towns and it is the same.”
“The level of service at Subway in Clarkson WA is worse than pathetic.
Being a new year I thought I would give them another chance, but I regret that decision big time. Slow, almost completely focussed on UBER, menuflog ra ra ra. Was a police officer in front of me who must have burnt his whole lunch break while they made about a dozen or more things in front of him. Then he has to repeat the order 5 times over while the subway bloke is only half listening as he is engaging with UBER coming in the door asking questions. What a joke, youre done Subway.”
“The older Indian woman is very , very rude ! I never experienced anyone like her before ! I went to the manger and did the right thing and guess what the manager is her son ! No wonder why she treats customers bad !”
“Do not order from Subway Restaurant number 11040 on Kimberly Road in Twin Falls Idaho! They are rude and steal your money! I ordered a deluxe turkey sandwich with avacado and made it a meal with a diet coke and chips. I only got the sandwich with very little meat, no diet coke, and no chips. I used doordash and the nice lady went back and asked them for the items I had already paid for. They called her a lier, were mean to her, and I heard it all on the phone because she called me and put it on speaker! We insisted on getting what I had paid for, so the manager drove to my house and snatched the receipt out of my hands when I tried to show him what I paid for. He lied about giving me a refund, lied about what I ordered, stole my receipt, was rude to me and the doordash delivery person! You will get ripped off if you go there.”
“Have you ever taken a
"Get ANY FOOTLONG for $5.99" coupon?
I ordered one and asked for no extras or sides.
When they asked for $11.86 on the bill?
I was shocked.
The clerk said everything on the
sandwich was an "EXTRA" charge.
So much for "Honest Advertising"
Wrote to Subway.
Said I did NOT ask for any extras.
They never replied.”
“when I walked in there was 5 people.It took 45 mins to make 4 subs me my brother dad and cousin.It was unorginized and trashy 5 people in here 2 people making subs one lady on her phone the other watching the other 2 make the subs.Then the won guy david is counting the money.4 to 5 people were cutting in front of us.My dad had to come in the store and tell them to make the subs.The subways was on rawsenville textille next 711.”
“I visited Subway at Gessner and S.W. Freeway I believe 8704 Gessner on 4/ 28/ 2020. There was no one in the store like always when I go 1 or more a week. I was told they could not serve me because I was not wearing a mask which I cannot find one because everybody is out and I do not want to pay 10.00 for a 1.00 mask and it is not mandatory by the governor of Texas. She could of gave me a mask or told me to wait in my car or to put my shirt over my mouth I can think of a lot of ways this could have been solved rather than no I cannot serve you, Really!!! I promise 2 things I will never step into a Subway again and 2 I have many friends on Facebook across the U.S. so you know what I am about to do next. How much money did you lose just today because of this?”
“DO NOT GO TO SUBWAY PURLEY, BRIGHTON ROAD
I was disgusted by the service that I received when I went into the Brighton Road, Purley store on 24/01/20. The lady behind the till - Marina did not even acknowledge me when I walked into the shop, she was busy making an Uber eats order and completely ignored me and 1 other customer. A simple acknowledgement would have been fine. Instead when she finally got round to serving after a 5-10 minute wait, she was rude, abrupt and un welcoming. When I commented that I didn't appreciate her hostile attitude she made a remark that people of my "colour and community" always want to start trouble! I find this shockingly rude and completely un-called for as I was not making trouble in any way and just wanted to order my sandwich. More importantly, the issue is that I have now been RACIALLY ABUSED by a Subway member of staff! There is no excuse for her behaviour or attitude which I did not deserve. After this I complained that I would not accept being spoken to or treated this way and would record the incident on my phone. The manager of the store then came unto the shop floor and started shouting making threats and made a point of saying it was "his property" and that I should not record this incident. He shut the shop door- as if to indicate he would not let me leave and physically blocked me whilst trying to snatch the phone out of my hand or block the camera. He then went behind the counter entrance, grabbed his phone and started recording me to. I did not care for this as I was not in the wrong and had nothing to hide. At no point did the manager r staff member apologise or try to make amends. I left the shop infuriated, intimidated and upset over how id been treated. I have now escalated this matter to the POLICE, companies house and I will also be making a complaint to the Director of Subway.”
“The subway in Giffnock, Glasgow has a female serving who is totally devoid of customer care, was rude and offhand to both me and my wife and made it pefectly obvious that she did not want to be there. 13/06/2019 at 1245. Will not be back.”
“Subway Jarmans Park hemel. Ordered two 12inc subs in store, wanted meat balls ,however they said they only had enough for one, so ordered 1 meat balls 1 chicken ranch , my husband was surprised only 4 meatballs in the 12inch sub! They shouldn’t have taken the order if they couldn’t Comp the order. £5 waisted.”
