Three have a Customer Happiness Grade of E. Customers are happy with their customer service and refunds but are unhappy with their delivery.
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On Monday morning I called Three and was told it would be delivered that day and I'd receive a message to select a delivery time slot.
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- ""
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On Monday morning I called Three and was told it would be delivered that day and I'd receive a message to select a delivery time slot.
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- Alison larkin
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They don't want to refund my money because they said I did not contact them.
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- Julie Erdmann
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No apology was made or explanation given for why it wasn't delivered and no offer to refund the fee paid to specify Saturday delivery.
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- ""
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No apology was made or explanation given for why it wasn't delivered and no offer to refund the fee paid to specify Saturday delivery.
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- Alison larkin
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Incompetent and poor customer service. They made an easy decision for me not to using their service ever more.
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- Anonymous
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Really bad customer service got cut off 5 times whilst on chat without issue being resolved. Thinking about changing phone network
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- Anonymous
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Please avoid at all costs their customer service is truly awful. I am trying to get out of a contract that ended in July 2023 they just keep charging me and then lie that I have asked to cancel. Honestly I have never dealt with a company this bad please save your grief and go elsewhere.
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- Anonymous
