The Cocktail Pickers Club Reviews

Name: The Cocktail Pickers Club
Address: Unit A2 Whitwood Enterprise Park Whitwood Lane, Castleford
Rating: 4.72

4.7 Rating 121 Reviews

93 %

of reviewers recommend The Cocktail Pickers Club

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Email:

jen@cocktailpickers.co.uk

Location:

Unit A2 Whitwood Enterprise Park Whitwood Lane
Castleford
WF10 5PX

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The Cocktail Pickers Club 5 star review on 12th April 2021

Gary Timney

The Cocktail Pickers Club 5 star review on 18th February 2021

Amanda FILSELL

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Opted for the Bramble cocktail in my box, along with ales, canseccos & sweets Something for everyone..Absolutely delicious & value for money”

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Posted 3 years ago

Thankyou so much for taking the time to write a review and im so happy to read they went down well. The 'Date night bundle' is such a great idea and people are loving it!! Love Jen xx

Posted 3 years ago

“Perfect gift for friends in lockdown. Something different delivered to their door. I would highly recommend.”

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Posted 3 years ago

Thanks for your lovely comments Shirley its much appreciated! Love Jen xx

Posted 3 years ago

“Both cocktails were thoroughly enjoyed once again, thank you very much. Excellent customer service. Repeat customers as we love the great range of quality products, good value for money too!”

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Posted 3 years ago

Ah Thanks so much Mary, im so pleased to hear you're enjoying the Cocktails! Your review made me do a little happy dance! Love Jen xx

Posted 3 years ago

“Lovely tasting cocktails. Great products and amazing service”

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Posted 3 years ago

Thanks for the photo Amanda and LOVE to hear you're enjoying the Cocktails. We have plenty of new Flavours for you to try over the summer too! Love Jen xx

Posted 3 years ago

“Beautiful tasting cocktails,affordable prices and quick delivery. The gift sets make great presents. I look forward to trying more flavours.”

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Posted 3 years ago

Thankyou so much for taking the time to leave a review Hannah. We must agree the gift sets are super special and are proud to have the most beautiful gift boxes with other local producers included too! Love Jen xx

Posted 3 years ago

“I brought one of your products as a pick me up for a friend. It did the trick and she was over the moon. Thankyou so much will order again!”

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Posted 3 years ago

Ah how very lovely. Cocktails are the best pick me up we have to agree! Thanks so much for your order and hope you manage to treat yourself to a bottle too. Love Jen xx

Posted 3 years ago

“Love love love”

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Posted 3 years ago

We Love you too Amy! Thanks for your support and are so pleased you enjoy our Cocktails! Love Jen xx

Posted 3 years ago

“Fabulous cocktails infact the best cocktails! No sticky sweet syrups just super fresh tasting straight from the jar. No prep no hassle just shake and pour!”

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Posted 3 years ago

“Excellent cocktails with a variety of flavours. Lovely Christmas packages, the extras were nice, I had a millionaires shortbread and it was lovely, especially as they are also from a small business. The cocktails themselves were very moreish.”

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Posted 3 years ago

“Fabulous products from a fantastic company! Excellent customer service! Thank you so much for sorting out all of my family Christmas gifts this year! 👍🎅”

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Posted 3 years ago

“I bought a gift box, and I am completely DELIGHTED with my purchase. Beautifully and safely packaged and worth every last penny- will definitely be a returning customer”

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Posted 3 years ago

“One word fantastic”

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Posted 3 years ago

“Well packaged and it looks awesome.”

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Posted 3 years ago

“I placed quite a large order as Christmas gifts for the team at work - we went for the Go All Out box and Jen was great at helping me make a couple of tweaks to make it bespoke for our requirements. The boxes arrived so quickly and we were really impressed! What a great Christmas gift, and everyone really enjoyed tucking in during our virtual Xmas party! Excellent customer service and I would recommend to others. Thanks again Jen, and hope you have a lovely Xmas :)”

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Posted 3 years ago

“Disappointed - fresh fruit cocktails - not very fresh - fruit tasted very processed. Very expensive compared to mixing a carton juice to a shot of alcohol. Customer service even poorer- not existent- Jen (the owner called me immediately, which was good, but then stated she was a small business - and they used very expensive ingredients and they have struggled to survive this year. That they never have complaints and there was nothing she could/would do re the already opened bottles and even the sealed ones - could only be returned at my cost (which would be expensive)-not worth returning really. Will never shop with cocktail pickers again as customer service non existent - like it or lump it attitude - very disappointing. Would definitely not recommend, and leaves me reluctant to try other independent ‘local’ retailers- despite COVID19.”

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Posted 3 years ago

Hi Anna, I am very sorry to hear that our Cocktails are not to your taste. Feedback is very important to us and something that we take very seriously, hence why I called you immediately. I can assure you that the we use the best quality ingredients which are completely natural and each bottle is handmade. As discussed however, I am unable to refund you for bottles that you advise have been 'gifted' to you, have been opened or you do not want to return. I am sorry that you do not accept this as reasonable, but in the same respect I will not be bullied by you threat of a refund or poor review.

Posted 3 years ago

“I ordered a mixed case of 3 different bottles but ended up with 3 of the same. I emailed you on the day I received them and I got a phone call the same day from a lady who said you would organise replacements. She said she would email me the details the next day. Since then I have not heard anything. I emailed again on the 15th December but still had no reply. I am now stuck with 3 of the same bottles. This was supposed to be a Christmas present for someone. Very poor service.”

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Posted 3 years ago

Hi Sonia, Really sorry that we made a mistake with your order and the delay in getting this rectified for you. I can confirm that your missing items are now on route. Hope you have a lovely Christmas Jen x

Posted 3 years ago

“Had a few delivery issues but we did order 18 at Christmas time so to be expected. Plus the problems were dealt with and sorted really quickly. Great product, lovely gift idea. Will definitely order again. Thank you!”

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Posted 3 years ago

“I haven’t tried the cocktail as it’s a present so can’t comment on the taste but I was a bit disappointed with my purchase as I went for the cocktail taster box priced at £20 and for my extra £4 (compared to just buying a bottle of the cocktail on its own) I got a tiny packet of cheese snacks (I’d asked for popcorn) and a cracker. Not worth the extra £4 in my opinion and not really nicely presented so I will end up just giving the bottle on its own to the recipient as I know they won’t eat the cheese snack.”

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Posted 3 years ago

I am very sorry to read that you were unhappy with your purchase. I can see you ordered a Taster Party Box which had a bottle, snack, cracker and included delivery. The value of this including delivery would actually be in excess of £19 which you paid, as the bottle individually is £16. Im sorry that you are not happy and should this have been brought to my attention I would have been happy to resolve this for you. We are a small business working hard in tough times and welcome feedback!

Posted 3 years ago

“The customer service with Cocktail Pickers is 2nd to none- absolutely amazing and extremely helpful. The drinks taste so delicious as well. Would highly recommend. Jen was fantastic x”

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Posted 3 years ago

Thankyou so much Laura, your feedback is much appreciated! Have a lovely Christmas xx

Posted 3 years ago

“Best home Porn Star Martini I’ve had. Loved it!!”

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Posted 3 years ago

Thankyou so much for your lovely Review Helen. Have a lovely Christmas Jen x

Posted 3 years ago

The Cocktail Pickers Club is rated 4.7 based on 121 reviews