Zooplus Reviews

4.0 Rating 129 Reviews
76 %
of reviewers recommend Zooplus
4.0
Based on 129 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Over 7 Days
On-time Delivery
Greater than 47%
Accurate And Undamaged Orders
Greater than 57%
Customer Service
Communication Channels
Email, Telephone
Queries Resolved In
Over A Week
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Zooplus 1 star review on 31st July 2020
Anonymous
Zooplus 1 star review on 31st July 2020
Anonymous
Zooplus 1 star review on 31st July 2020
Anonymous
Anonymous
Anonymous  // 01/01/2019
Always provide excellent service from ordering to delivery. There's also the added bonus of collecting points and choosing gifts for your pets. Would totally recommend Zooplus for all your pets needs
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Posted 6 years ago
An excellent company with quick delivery. They carry a vast range of pet foods at a good price ,and I can always get the items I am wishing to buy from the easy to use web site.
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Posted 6 years ago
Parking felt secure but they take your keys and park your car for you and I noticed that the cars are sandwiched in close together which made me uneasy about damage. Also have to phone for transport on your return which is less convenient than the frequent bus service to the nearby long stay car parks.
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Posted 6 years ago
I purchased a retro pendant chandelier with crystals that is just gorgeous !!!! The crystals come separate so you do have to put them on yourself and it did take some time.
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Posted 6 years ago
Excellent prices on a wide range of pet goods.
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Posted 6 years ago
Very quick delivery, all items are delivered in safe and good shape. Very cheap for quality and choice they offer. Relly good loyalty program with points. Recommend to every pet owner
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Posted 6 years ago
They have a good range of pet foods and other supplies. With two cats and a dog, it is particularly helpful that they also provide free delivery for all my orders, as the minimum price for this is set at a sensible level. Delivery is quick too, invariably within a couple of days.
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Posted 6 years ago
Huge range of products and had exactly what I was looking for at a much better price than anywhere else, even Amazon. Delivery was free and quick, and had the option of DPD or Yodel (thank god, because Yodel are rubbish in my area and DPD are quite reliable!) Will definitely order again.
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Posted 6 years ago
Much cheaper than competing sites and quick delivery
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Posted 6 years ago
Zooplus sell top brand pet accessories and food at discounted prices. Delivery is always swift, and they have a loyalty programme where you can redeem your points earned for food or pet accessories.
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Posted 6 years ago
I use this sit to order cat food and litter every couple of months, every now and then also order toys or bowls. Have them delivered to work and if ordered on the Monday or Tuesday, i'll have them by the end of the week. Good offers helping me keep costs down with two feline mouths to feed, essential!
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Posted 6 years ago
Easy to use website. Ordering very easy. Products I wanted were available. Quick and accurate delivery. Everything packed perfectly. Great product too. So very happy.
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Posted 6 years ago
Found items on this website which have really suited the pets that I have. Product range is good and prices very reasonable. Ordering really easy especially with a re-order facility from past orders. Delivery is really quick and being able to choose courier (DPD or Yodel) is fantastic especially as Yodel are rubbish around here. Overall, very pleased to have found this company.
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Posted 6 years ago
I get the majority of my cats food from Zooplus, great choice & low prices
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Posted 6 years ago
good prices varied products prompt delivery
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Posted 6 years ago
I have been shopping with Zooplus for over 2 years and find them to be consistently reliable in the quality of their products and very prompt with delivery. Plus the rewards system they run has provided my dog and budgies with several very nice free treats!
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Posted 6 years ago
Enormous range of products for all animals. Cheapest prices by far on the web.
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Posted 6 years ago
I'm a regular customer. They always have good deals. I buy the cat food from them, never had any problem.
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Posted 6 years ago
Fantastic range of pet products at great prices. Excellent customer service too
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Posted 6 years ago
Excellent selection of products, including hard to find items and prescription food at competitive prices, usually the lowest. Orders have typically arrived within 2-3 days.
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Posted 6 years ago
Zooplus is rated 4.0 based on 129 reviews