Zooplus Reviews

4.0 Rating 129 Reviews
76 %
of reviewers recommend Zooplus
4.0
Based on 129 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Over 7 Days
On-time Delivery
Greater than 47%
Accurate And Undamaged Orders
Greater than 57%
Customer Service
Communication Channels
Email, Telephone
Queries Resolved In
Over A Week
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Zooplus 1 star review on 31st July 2020
Anonymous
Zooplus 1 star review on 31st July 2020
Anonymous
Zooplus 1 star review on 31st July 2020
Anonymous
Anonymous
Anonymous  // 01/01/2019
It's great having heavy bags of dog food delivered to your door at a cheaper cost to that found in supermarkets
Helpful Report
Posted 6 years ago
Really fast dispatch and delivery. Wide range and competitively priced online pet shop. Great customer service.
Helpful Report
Posted 6 years ago
Reliable and trustworthy. The dog food i have ordered over the last 2 years has always had a good long best before date and is sold at a very competitive price. Delivery is quick. All aspects of shopping online with Zooplus fill you with confidence that you can trust them.
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Posted 6 years ago
Fast delivery, products as expected. Very good value for money and excellent choice of products.
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Posted 6 years ago
The website was well organised and easy to use. My order arrived very quickly and everything was packaged well. I got everything that I ordered and it arrived in perfect condition. Great service, great website and overall great company!
Helpful Report
Posted 6 years ago
Excellent choice, prices and free delivery over £29. Usually within 2/3 days from ordering. No quibble should any goods be damaged( it is pet food and many are large items). Also have discounts for regular users and a rewards shop for points gained.
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Posted 6 years ago
They made me happy by having low priced great quality products for my small animals therefore making them very happy. My animals mean everything to me so if they are happy, I'm happy too. I highly recommend this website for any pet owner.
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Posted 6 years ago
Never a problem with this company, who offer great value for money and excellent customer service.
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Posted 6 years ago
Good service excellent prices quick with delivery and products come in good packages delivery company exellent
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Posted 6 years ago
Items are delivered quickly, and prices of products very good against competitors!! Use this site for all my pet needs and they have good deals on all the time
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Posted 6 years ago
Items are dispatched very quickly, arrive by courier and are always packaged very well.
Helpful Report
Posted 6 years ago
Easy quick ordering, very happy, great prices, and very fast delivery to your door, thanks
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Posted 6 years ago
I regularly use Zooplus for dog food and dog treats. Excellent value for money, quality products and fast delivery.
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Posted 6 years ago
Danke an das Geschäft für die Rabatte und den Berater für die Hilfe bei der Auswahl
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Posted 1 year ago
Competitive prices and often have offers. Prompt delivery. Good customer service.
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Posted 5 years ago
lots of choices of animal food, even veterinary range, lots of house products too including fountains, comign from all-over europe
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Posted 6 years ago
Food that my numerous pets love.....offering something different.
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Posted 6 years ago
Parking felt secure but they take your keys and park your car for you and I noticed that the cars are sandwiched in close together which made me uneasy about damage. Also have to phone for transport on your return which is less convenient than the frequent bus service to the nearby long stay car parks.
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Posted 6 years ago
delivery became incredibly slow. Every time I order something from zooplus, I wait for almost a week to receive an order.
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Posted 2 years ago
Terrible webb site every time I want to order I have problems what a shambles
Helpful Report
Posted 5 months ago
Zooplus is rated 4.0 based on 129 reviews