A-Plan Insurance Reviews

Name: A-Plan Insurance
Rating: 4.71

4.7 Rating 6,093 Reviews

95 %

of reviewers recommend A-Plan Insurance

Company Reviews

Questions

Metrics

4.7

Based on 6,093 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Documents Delivered On-time	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Visit Website

Phone:

01993 893311

Email:

marketing@aplan.co.uk

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Willing to look for better deals”

Helpful Report

(Tooting) - Posted 4 years ago

“Efficient reminder service and easy to deal with. No explanation of why my caravan premium has gone up more than 10% this year though. I will carefully review it next year.”

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(Bromsgrove) - Posted 4 years ago

“Good service”

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(Worcester) - Posted 4 years ago

“I have to trust the staff are working on my behalf. I do feel the price I continue to pay for car insurance on my little mini remains too high. Driving for over forty years without a speeding ticket or accident. Driver like myself are not responsible for bad drivers that continue to encounter accidents, usually through bad judgment and or stupidity. I find it insulting that my post code has an affect on my insurance cost !”

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(Fareham) - Posted 4 years ago

“Prompt, friendly clear service.”

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(Ipswich) - Posted 4 years ago

“Would give 5 stars if you were to offer best renewal quote without us having to push you into it. Makes us think you don't really care if we leave you.”

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(Bletchley) - Posted 4 years ago

“Cost effective cover, flexible when dealing with modified vehicles and easy to speak to a person rather than an automated response.”

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(Thatcham) - Posted 4 years ago

“All went smoothly without complication.”

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(Bromsgrove) - Posted 4 years ago

“Staff have always been polite and helpful and I have never had a problem with A-Plan over the many years I have used them. Down to good only because trying to download my policy just didn’t work. Despite two phone calls to A-Plan where staff were helpful, despite following all instructions I still couldn’t download the policy as it kept saying fields not recognised. No amount of double or triple checking helped and eventually it was agreed the policy would be sent out by post. This was a frustration for which I deducted one star.”

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(Epsom) - Posted 4 years ago

“I have all ways been happy with APlan”

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(Farnborough) - Posted 4 years ago

“Content with A plan But have not had to contact them regarding any claims”

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(Exeter) - Posted 4 years ago

“Very helpful and good to deal with”

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(Macclesfield) - Posted 4 years ago

“Good to talk to someone.”

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(High Wycombe) - Posted 4 years ago

“I was happy for many years had all our Car insurances with youbut this year I found a Website with £100 diffence If a good deal comes from you guys again I will come back”

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(Welwyn Garden City) - Posted 4 years ago

“Excellent service from Breege at Hemel Hempstead”

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(Hemel Hempstead) - Posted 4 years ago

“Very good, I’m still waiting for a contents claim but that isn’t Aplans fault. They are very good at chasing the insurance providers. Very friendly and helpful staff at Aylesbury.”

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(Aylesbury) - Posted 4 years ago

“As usual a helpful and efficient service.”

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(Camberley) - Posted 4 years ago

“Efficient and very helpful”

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(Farnborough) - Posted 4 years ago

“Interaction with the A Plan Oxford by telephone is satisfactory; the follow up receipt of documents electronically is generally less than satisfactory as invariable nothing is received or, if it is, the document cannot be accessed or opened requiring a follow up telephone discussion.”

Helpful Report

(Oxford) - Posted 4 years ago

Thank you for your feedback. We have passed on your comments on the electronic documents to your branch

Posted 4 years ago

“Friendly effective staff....very competitive in terms of price.”

Helpful Report

(Eastleigh) - Posted 4 years ago

A-Plan Insurance is rated 4.7 based on 6,093 reviews