A-Plan Insurance Reviews

Name: A-Plan Insurance
Rating: 4.71

4.7 Rating 6,093 Reviews

95 %

of reviewers recommend A-Plan Insurance

Company Reviews

Questions

Metrics

4.7

Based on 6,093 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Documents Delivered On-time	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Visit Website

Phone:

01993 893311

Email:

marketing@aplan.co.uk

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Anonymous

Anonymous // 01/01/2019

Sort by: Highest Rated Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“They really are the insurance experts, personal service, and they get you the insurance cover tailored for you. Many thanks to Thomas Jack”

Helpful Report

Posted 1 month ago

“Partner called A Plan and took out a Van insurance policy and when our home insurance was due, we once again called to obtain a quote and we arranged twice the cover for less than the original policy that we held with another company. Whilst on the telephone, James who was very helpful, got me a quote for my car insurance as it was due within 30 days. I subsequently took out the policy because, it had more features and better value for money and the cover was exceptionally more than my previous insurer offered at a higher price.”

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Posted 7 months ago

“Fantastic service! Dealt with Louise based in Shirley on a Van insurance policy. She was extremely knowledgeable, clear and professional. I was under a time constraint as had travelled to purchase the Van for the Business and was sent back a quotation within 15 minutes. Then followed by a call to confirm the details and payment taken. All the documents were then sent over. Not sure this service could have been any better! Price was brilliant for the cover type and would highly recommend to anyone who is looking for a Van business insurance. Thanks again for all your assistance and making my life as easy as possible! Sam”

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Posted 1 year ago

“I spoke to 2 really nice, helpful people called Lisa and Michaela on separate occasions. Michaela even stayed on the phone with me for 40 minutes after they closed and she was supposed to go home. I would highly recommend A-plan insurance based on their great customer service and the reasonable price I was given.”

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Posted 1 year ago

“I have found A-Plan to be very professional and very helpful and attentive actually listen to your needs and try their very best to meet them. I was unfortunate to be involved in 2 minor car accidents. I was very stressed ( recently loosing a loved one) Their support and that of Zurich Insurance was very professional and sympathetic I was so grateful they investigated and dealt with the episodes with efficiency and sympathy. I will be renewing my insurance with them again and hope for a luckier year ahead. Thank you A-plan and Zurich (so professional and attentive). Keep up the good work. Listening is a skill and they pass top marks.”

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Posted 1 year ago

“I spoke with James (Birmingham A-Plan) 26.01.23, to renew my Home Insurance. He was totally friendly, polite and informative and gave me down to earth advice. I would recommend James to help with insurance queries.”

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Posted 1 year ago

“I called A-Plan Cheltenham for a new home insurance quote today and cannot recommend them highly enough. Quite why I haven't called A-Plan before is beyond me! Really efficient and friendly help from Simon and Steve with a great insurance policy and at very competitive price - thank you guys.”

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Posted 1 year ago

“I rang today to renew my insurance. I spoke to Tai, he was very helpful, polite and informative. I would definitely recommend A plan to all friends and family.”

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Posted 1 year ago

“I can’t praise Simon and Ricky from the Banbury branch up enough. They are so professional, helpful and friendly they made a very difficult claim slightly less stressful. It was due to them that I renewed again with A-Plan. They deserve a pay rise!”

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(Banbury) - Posted 3 years ago

“Great response, supportive and helpful. Thank you”

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(Chichester) - Posted 3 years ago

“Ryan at the Aylesbury office was very helpful in renewing my car insurance and also looking for classic car insurance. All happened easily and quickly and all sorted no issues.”

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(Aylesbury) - Posted 3 years ago

“Professional and courteous. Informative and fair.”

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(Salisbury) - Posted 3 years ago

“All very good and easy to deal with. 👍.”

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(Thatcham) - Posted 3 years ago

“Fantastic knowledge of products available, I already had my car insurance with you then I got asked about house insurance, I can honestly say you matched the previous supplier with contents and building cover required but at a much more competitive price .. keep up the good work .”

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(Shirley) - Posted 3 years ago

“All the insurance we need, competitively priced and friendly, helpful advice.”

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(Banbury) - Posted 3 years ago

“Very helpful with all aspects of the insurance. Rated as 5.”

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(Ipswich) - Posted 3 years ago

“A very helpful team in obtaining quotations for house/contents and car. All queries are answered simply.”

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(Banbury) - Posted 3 years ago

“Very good effective service. Agent very helpful. Still waiting for £25 Marks and Spencer voucher.”

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(Chester) - Posted 3 years ago

Dear Mr Withers, thank you for the review. I have contacted your branch regarding the voucher and they will be contacting you today regarding this. Regards A-Plan

Posted 3 years ago

“Very good service with the details explained. Charmaine is very good”

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(Chichester) - Posted 3 years ago

“Very thorough and not pushy.”

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(Eastleigh) - Posted 3 years ago

A-Plan Insurance is rated 4.7 based on 6,093 reviews