AbeBooks Reviews

"I ordered a book from Owls Books via abebooks.com January 20. The book didn't come. Filed a return\/refund request February 8. No response. Couldn't pull up a tracking# in my past purchases page. Sent in a second return\/refund request 10-14 days later. No response. Sent in a THIRD return\/refund request. No response. Asked to cancel my abebooks account and support contacted me. Been going round and round. They finally authorized a refund, then retracted\/cancelled the refund the next day. Stay away from abebooks. See attached email correspondence."

"I ordered a book from Owls Books via abebooks.com January 20. The book didn't come. Filed a return\/refund request February 8. No response. Couldn't pull up a tracking# in my past purchases page. Sent in a second return\/refund request 10-14 days later. No response. Sent in a THIRD return\/refund request. No response. Asked to cancel my abebooks account and support contacted me. Been going round and round. They finally authorized a refund, then retracted\/cancelled the refund the next day. Stay away from abebooks. See attached email correspondence."

"Ordered a book with specific cover art that I wanted, but received some mass reprint instead. In order to return it I'd have to spend 55% of the overall cost to ship it back. Feels like I'm dealing with those websites from China. Last time I ever buy from AbeBooks."

"I\u2019ve been buying from AbeBooks for about five years. In addition to buying for myself, I purchase books for the grandkids. The youngest is an avid reader and just discovered the Story Treehouse series. The books arrived earlier than scheduled and are in good condition. The price was very reasonable and I have an incredibly happy 8 year old!"

"Purchased a children's book for my grandaughters school library as a donation. The book arrived falling apart separated from the spine completely in several large clumps and shreds. The pages were falling out and it basically just completely fell a part in my hands as I tried to open it. I must say I was more than a little disappointed. But lesson learned. I will no longer be buying anything from AbeBooks!"

"Purchased a children's book for my grandaughters school library as a donation. The book arrived falling apart separated from the spine completely in several large clumps and shreds. The pages were falling out and it basically just completely fell a part in my hands as I tried to open it. I must say I was more than a little disappointed. But lesson learned. I will no longer be buying anything from AbeBooks!"

"I should hope that when an item is submitted for sale the terms of that sale are honest and forthright. When I place an order and am charged for that order it is unprofessional to then be asked for an additional $70 for shipping, above and beyond the $30 (as stated) fee already charged. The weight of the book did not change between advertising and purchase. "