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academy class Reviews

4.7 Rating 310 Reviews

92 %

of reviewers recommend academy class

Company Reviews

4.7

Based on 310 reviews


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academy class 5 star review on 31st May 2017

academy class 5 star review on 24th October 2016

Anonymous

Anonymous // 01/01/2019

Filter: Helpful None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Course was cancelled and no one bothered to notify me. Arrived at Academy Class and didn’t even receive an apology. It’s been over three weeks and after many ignored calls and unanswered emails - I’m yet to receive a refund. Terrible customer service and communications. Avoid this company like the plague! Exceptionally unprofessional!”

Posted 5 years ago

Dear customer (request to be anonymous respected) Firstly, we apologise sincerely to you and we do hope that the refund and the offer of free training will be accepted as appropriate compensation. You were scheduled for training in the 1st week in our new office premises and not unexpectedly, we experienced some service disruptions during the move. You were the only one on this course so we suggested to run it as a virtual course, rather than cancelling. Unfortunately due to the move you were no longer able to join the session from our office and you were meant to connect from your home/office. Our sales team did not communicate this to you and neither did you receive the email with our new office address. You did turn up at our old site to begin the training and were understandably very disappointed to find out that we have moved and that your training could not occur. The Academy Class General Manager has spoken to you and you have agreed to a full refund for the training. That's great! Further to that, as a compensation for missing 2 days off work, we also offered you the next session free of charge or the option of choosing a different training course. The refund was requested but the funds were not transferred – unfortunately when you called the General Manager, he was on leave and you was told that you should wait for his return. The General Manager has chased the refund and it was done this week. Once again, we apologise for the inconvenience. The Academy Class Team

Posted 5 years ago

“The course provided a good overview of After Effects as a whole with a decent foundation of practical knowledge for the individual to go off and build upon through their own time and practice. Ian, our teacher, was great and knew his stuff. Given that however there were a few issues. Whilst liaising with the sales team I asked on several occasions about the software and computer situation and was told we would be on Macs. On arrival we realized we were working on PCs which was less than ideal – especially because I made a point of asking on several occasions so this very irritating. The biggest problem was the lack of handouts. With such a complex piece of software with so many intricate parts it's extremely hard as a beginner to keep up and take notes at the same time. I myself am a Graphic Designer and work proficiently across much of the adobe suite and I found it hard to remember where everything was and what it did. Some handouts or summary of the days lesson would of helped greatly – even if only to have something to read through end of day to refresh the mind and keep on file. There doesn't seem to be much communication amongst the sales team either as I had a phone call 2 weeks after the course asking should I not be in the london class that week. So in conclusion, an ok course and an ok basis for building upon but definitely some fundamental flaws and less than good organisation.”

Posted 6 years ago

“The instructor, Domenico, was very knowledgeable and highly skilled at C4D, and patient with the class.”

Posted 6 years ago

“Academy Class made very happy by made possible to me learning how to use a top software like Revit Architecture. I really feel very comfortable with the program now.”

Posted 6 years ago

“I booked my Unity Certification with Academy Class and experienced nothing but problems with them. First the exam was cancelled the day before the originally scheduled date because they apparently have only one IT person who can set up a laptop and he was going to be out of the office for a couple of weeks. When I arrived I then had to wait for over half and hour because they had decided to book another student into the same room as me, for a different test that was due to start 20 minutes into mine. This was some pretty poor planning on their part. However, that other student never actually arrives, so I was left waiting for nothing. Then, when it came to setting up the exam, they didn't have all the required files from Unity, so I again had to wait for that to be resolved. I tried contacting them on several occassions via email and live chat and they were incredibly slow to respond. Many times I was promised a call or email response but never received anything. I asked for compensation for the myriad of problems that I experienced (not just the ones listed here) and was offered 20% off any future courses. I was then recommended a handful of courses that averagely cost around £1,200! I can safely say that I will never be returning to Academy Class and for anyone else taking the Unity Certified exam I'd strongly recommend going literally anywhere else (or even better, just waiting for Unite).”

Posted 6 years ago

“The course itself is adequate with regards to the content. However, I have been enrolled on 3 courses so far and each time the course has been cancelled and pushed back to a later date or I've been offered "bespoke online training". All I can say is, if I wanted to have an online course then I would enroll on one of the many others you can find online for half the price. I have spoken to several people who have been on courses with Academy class and they have all been told 1 week before the course that it was cancelled and that according to them it regularly happens with this company. This is not ideal in the slightest, especially when the training is required for work related reasons. I am due to attend two courses in December. It will be interesting to see what happens with theses courses.”

Posted 7 years ago

“I had booked 3 courses and paid for all of them. I was supposed to take the first one in a week and then take the other 2 courses in the next week. The first one was okay and I could learn, despite the fact that the classroom was incredibly hot and it took the staff 2 days to solve the problem. On the next week that I had the other 2 courses they called me and told me that the professor was sick so they had to cancel the courses and postpone them for the next week (which was not ideal because I was only staying in London for a short time). On the next week, they called me again telling me that the professor couldn’t lecture me the courses and cancelled again. After this I asked for my full refund for the 2 courses and they told me they that the money would hit my account shortly, but it didn’t. I was emailing and calling them constantly but they didn’t provide me any answers and I was starting to think that they wouldn’t give me the full refund. I had to leave the UK but luckily, I had relatives in London that could help me. After a very stressful 1 month and a half I finally received my full refund. I DO NOT RECOMMEND THIS SCHOOL, I was very disappointed with how they handled my case. If you are thinking of taking any courses in there I strongly recommend that you look for another place.”

Posted 4 years ago

“UX jumpstart course was a awfully bad experience!!! I've never been treated this disgraceful! Some training slides are in Lithuanian and no translation in english! The teacher doesn't understand simple questions (I guess language barrier), she also couldn't explain for example the difference between a Mockup and a Sketch (didn't know the word Mockup!) - and she called herself an expert in UX! She also pickes on a students during the class, in front of everyone - DISGRACEFUL! It's a shame a person like her is able to teach UX Design! Stay away from this course at any chance! I will also report her behaviour to the BSC!”

Posted 5 years ago

“InDesign - Yellow Belt I found the course very helpful as I am a complete beginner with this package. The pace of the course is quite quick, and I wasn't sure how much I had taken on board. However, back in the office I realised that I had learnt a lot! I do need to practice what I've learnt everyday but am very pleased with my progress. It would be helpful if there were course notes to take away from the training.”

Posted 6 years ago

“We were expecting more advanced lecture - what we learn was pretty much everything you can already see on google academy's tutorial video. If you are completely beginner, it could be interesting to take this class.”

Posted 6 years ago

“This Adobe Photoshop course was way overpriced. And while I can't fault the trainer, I CAN fault Academy Class for charging me too much, providing me with no materials to work with (in advance or after the course), sending me to a locked building within which the course was being held and generally providing a low-rent experience. For £600, I expect a proper reception with tea/coffee and introductions. There was none. Instead I was stuck outside a locked building, trying to figure out how to get past an impenetrable door-call entry system. The trainer was inside, unaware of my predicament outside. Clearly, Academy Class didn't even know the nature of the building within which their own course was being held, or they would have informed me in advance by providing instructions and entry codes. To say I was angry is an understatement. Eventually, I gained entry thanks to another occupant. To be honest, I don't know if I'll use Academy Class in future for training requirements. They seem to be more concerned with money than people, service or experience.”

Posted 6 years ago

“Covered all aspects of the software”

Posted 7 years ago

“Learning loads”

Posted 7 years ago

“This was the second part of my HTML training. The first part (HTML 101) was a 3-day course within the Academy Class offices, and this was a 1-day 121 online training with Dovydas on HTML 201 via Google Hangouts. I had gone in skeptical; wondering how it would work as an online course rather than the classroom but left preferring it. Although it was intense at times, the benefits of having 121 training is that the trainer can cater to the needs of you. Dovydas was able to enhance my knowledge of HTML, CSS and also teach me the basics of how Java can assist. My only comment would be to extend it to 2 days online because there is so much to learn! Either way, I cannot recommend this enough. Thank you Academy Class, and thank you Dovydas.”

Posted 7 years ago

“The teacher Tony Goodman was amazing! One of the best teachers I have ever had.”

Posted 6 years ago

“There is no material to look/refer to, all is hands on, no time to write down, trainer explained only once and moved on. Need to keep asking. No explanation how he will conduct the training. Had it been a book or hand out, even when the trainer only showed it once, we would be able to do the exercise after watching how it was done. Now we had to quickly watch, write and do exercise on the computer at the same time which is impossible. Trainer was economical with sharing knowledge. Joined the 5 days course, I only bring back probably 10%.”

Posted 6 years ago

“The course was very good generally, the teacher was very knowledgeable and was able to explain complex concepts from different angles so that we would understand. I have to add a few sore points too though. The setup of the class was less than ideal, as the three of us were following the teacher on one screen and it was very difficult for those sitting at the sides to read and copy what the teacher was showing on the screen. The facilities were a bit inconvenient too, the heating was very high so we had to keep the window open which meant that noises would severely disrupt the lesson. Also the only female bathroom was very far away which meant having to take long breaks to reach the other end of the building.”

Posted 6 years ago

“I had never used AutoCAD before and the classes got me through the exam first time. Very good introduction to what was a daunting challenge for me.”

Posted 6 years ago

“"My tutor was open to helping with me any questions I had, even if I didn't email them in advance."”

Posted 6 years ago

“Great course, instructor informative and helpful.”

Posted 6 years ago

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academy class is rated 4.7 based on 310 reviews