ActiveQuote Reviews

Name: ActiveQuote
Address: Global ReachDunleavy Drive, Cardiff, United Kingdom
Rating: 4.63

4.6 Rating 1,457 Reviews

92 %

of reviewers recommend ActiveQuote

Company Reviews

Questions

Metrics

4.6

Based on 1,457 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
On-time Delivery	Greater than 85%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Visit Website

Phone:

029 2009 0389

Email:

compliance@activequote.com

Location:

Global ReachDunleavy Drive
Cardiff, United Kingdom
CF11 0SN

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Anonymous

Anonymous // 01/01/2019

Filter: None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Kevin Wheeler was a very polite gentlemen. Very thorough & patient & feel very well informed. Thank you very much for all your help.”

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Posted 2 weeks ago

“Malamin very helpful in finalising my private health insurance policy. Highly recommend”

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Posted 1 month ago

“Excellent service. Technicalities carefully and patiently explained. Precise guidance and completely clear telephone diction. Can recommend without provisos. Very satisfactory outcome. Dr Bernard Jupp”

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Posted 1 month ago

“great service provided by Jack, i felt that i was in safe professional hands, thank you Jack”

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Posted 1 month ago

“Very good service . Thank you Clayton Slack Explanation was very good and professionally presented.”

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Posted 2 months ago

“Great Service from Sam. Professional, Knowledgeable and efficient.”

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Posted 3 months ago

“Very knowledgeable and efficient service from Sam at activequote”

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Posted 4 months ago

“Daniel was great from the initial enquiry stage right through to my policy being in place, very informative and helpful have recommended to family”

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Posted 5 months ago

“Very professional & friendly answered all my questions & very helpful will definitely recommend”

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Posted 6 months ago

“George Hathaway was very professional in handling the renewal of my health insurance. I felt confident he researched the best deal for me and sorted the whole renewal process out, even fitting around my busy job to schedule calls. Great service.”

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Posted 6 months ago

“My claim was dealt with by William Usswald. William took a lot of time to walk me through all the options to help me find the best quote. It took a couple of weeks to complete the process (due to my availability) and William was incredibly patient and professional throughout.”

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Posted 7 months ago

“Daniel Ahmed was extremely helpful and provided me with several options. The prices were very competitive and the service was excellent”

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Posted 10 months ago

“Friendly, jargon free and beat my renewal. What more could I ask:)”

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Posted 1 year ago

“***AVOID AT ALL COST!!** Dealt with Daniel in setting up a policy with Bupa in November which when I contacted Bupa about today, doesn’t exist with Bupa!!! No money take from my account, hence chasing Daniel at Active Quote and escalating to his manager Sian to confirm if any policy in place?? Both ignored these email requests n consequently , after chasing these people for two months whilst still believing a policy was in place, I find out today from Bupa that there is no policy!!! AVOID!!!!!!!”

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Posted 1 year ago

“Daniel was informative and professional”

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Posted 1 year ago

“Dan was brilliant helping me sort the best policy for me.Very knowledgable friendly and professional his customer service is excellent Thank you Dan.”

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Posted 1 year ago

“Great service thank you”

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Posted 1 year ago

“I am an international student. I was guided by Daniel Ahmed and in 50 minutes I was given all necessary information, all questions answered, everything is sorted so quickly and easily. Thank you very much!”

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Posted 1 year ago

“Active Quote provided me with a quote stating that the Sickness Insurance policy had "Day 1 wait period". I therefore took out the policy on the basis that the wait period was 1 day. When I went to make a claim recently the Insurer told me that the wait period was actually 30 days so I was unable to claim. This policy was mis-sold due to Active Quote having stated the wait period incorrectly. Their website and quote made absolutely no reference to the 30 days, and as it was so clearly stated by them as being 1 day I didn't check further documentation that arrived after the policy had started. Stating that they didn't provide advice is no defence as they did provide the information about the policy that was wrong which constitutes mis-selling. It is terrible that they fail to take any responsibility for providing incorrect information! The Financial Ombudsman has now assessed my complaint and made their initial ruling in my favour, agreeing that ActiveQuote mis-sold my policy by providing incorrect information, and directing ActiveQuote to refund all premiums that I paid with interest.”

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Posted 1 year ago

“STAY FAR AWAY. They miss lead you and twist and turn the truth. for example in the extended cover in a policy I wanted to take out, there caller at active quote told me that chronic conditions where covered, diabetes, high blood pressure . but when I read the fine details it stated it will only cover flare ups of the condition, in hospital. and further more they specified in the document they do not cover diabetes. AVOID AVOID AVOID. LIKE THE PLAGUE. THEY TWIST THE TRUTH SO THEY CAN GET AWAY WITH FAULS ADVERTISEMENT !!!!! AND IF YOU ANSWER A CALL FROM SOMEONE CALLED Alex Seaton. Avoid, incredibly rude, un professional, a sleazy car sales man!!!!”

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Posted 1 year ago

ActiveQuote is rated 4.6 based on 1,457 reviews