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Adulttoymegastore Reviews

4.7 Rating 7,371 Reviews

94 %

of reviewers recommend Adulttoymegastore

Company Reviews

4.7

Based on 7,371 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Adulttoymegastore:

Adulttoymegastore is New Zealand's preferred online adult toy and lingerie store!

Based in Wellington City, we have been delivering discreet parcels of pleasure to New Zealanders since 2009. Today, we are New Zealand's biggest online adult retailer and we have the lowest prices in the country.

We offer our customers the fastest shipping available, discreet billing, packaging and payment options, free gifts, a loyalty programme for our loyal customers to gain further discounts, easy returns, a price-match guarantee, and top-notch customer service.

We're a modest bunch here at Adulttoymegastore, so instead of raving about ourselves, we'll let our awesome customers do it for us!

Check out our glowing reviews, then visit our website to see what all the fuss is about!

Visit Website

Phone:

0800238588

Email:

info@adulttoymegastore.co.nz

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Adulttoymegastore 5 star review on 2nd March 2024

Adulttoymegastore 5 star review on 2nd March 2024

Adulttoymegastore 5 star review on 1st January 2024

Adulttoymegastore 5 star review on 23rd October 2023

Adulttoymegastore 5 star review on 25th July 2023

Adulttoymegastore 5 star review on 8th July 2023

Adulttoymegastore 5 star review on 22nd June 2023

34

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Still waiting for a return refund on an item that is to ridiculously big. Also machine doesn't have an adapter plug for NZ.”

Posted 1 year ago

“Have had strap going on 2 weeks and the seams have come loose on the front groin part. One end is has fully come off and the other end is unstitching itself. Very disappointed as I've only used it twice and still paying it off with afterpay....gutted”

Posted 1 year ago

“Both toys arrived damaged and did not work”

Posted 1 year ago

“My parcel never arrived”

Posted 1 year ago

“Ordered with express shipping on the 4th of December & still haven’t received my parcel (11th of December & counting)”

Posted 1 year ago

“Vibrations allow no privacy. Loud as on all settings completely off putting.”

Posted 1 year ago

“I'm sure the item is great but I haven't received it yet. Please try to pass on additional delivery instructions to your courier service, this has been a real inconvenience. Thank you”

Posted 1 year ago

Please always email us if you have delivery issues! I can see that you did need to get in contact with them and glad to see it has been sorted 😊

Posted 1 year ago

“It’s too wide…I don’t think i’ll use it and I can’t return it either. Might just buy a bullet just to be on the safe side next time. I was so sad when I saw it.”

Posted 1 year ago

“delayed delivered. and as expected, they blame covid.”

Posted 1 year ago

We sent an email detailing some staff were sick and we had higher volumes, we also provided a code to save on your next order. Sorry that your order was delayed by 1 day!

Posted 1 year ago

“4 days running and order is yet to be shipped. No communication at all!”

Posted 1 year ago

“Hi it's been like a couple of weeks since I purchased a product and still haven't received it”

Posted 1 year ago

We are currently in email communication with you regarding a courier issue. Please place a review to describe a whole experience, it is always best to email directly if your parcel hasn't been received 😊

Posted 1 year ago

“Haven’t received anything and tracking number is errored.”

Posted 1 year ago

“I love ATMS, however this time I am not satisfied at all and regret my purchase. I bought a couple of things, including the One Night Stand Satisfyer. As a loyal customer of ATMS and a big supporter of the brand, I completely overlooked the fact that this product is DISPOSABLE. It comes with batteries that can't be replaced or recharged, so you have to dispose of it once the batteries ran out. This is awful, as businesses should be thinking about the environmental impact of the products they sell. I love the environmentally friendly packaging... yet you sell plastic toys you throw away once the batteries ran out? :'( I'll feel guilty while using the product.”

Posted 1 year ago

Thank you so much for getting in touch with us and providing valuable feedback. Our apologies that this product was not what you were expecting. The One Night Stand by Satisfyer does not come with rechargeable or replaceable batteries and is intended for one time use, as you stated. We have taken on Satisfyer’s entire line of products to ensure there is something for everyone to enjoy. However, after helpful feedback from our customers and seeing that this product does not fit in line with our sustainability values, we will not be restocking the One Night Stand product in the future. ATMS is proud of its commitment to sustainability, and we are always striving to improve our practice and value any feedback from our customers to aid this.

Posted 1 year ago

“I am APPALLED! Really unsure of what to make of the woke card added to my delivery. I was/am furious and very very disappointed that ATMs is aligned with this cultural insanity. This delivery took much longer than usual. But not the end of the world. Other deliveries were much faster. Guttered about AMT politics. Don't know if I will buy from them again.”

Posted 1 year ago

It sounds like you are detailing the Pride month stickers we add for free during the month of June. We are proud to support the Rainbow community every day, week, month and year 🏳‍🌈

Posted 1 year ago

“I was lucky enough to have received a free vibrator from watching a webinar, but I would have been bitterly disappointed if I’d bought it. Noisy, one speed and kept shutting off whenever I touched it to my clit. I was planning to buy a couple of toys but now I’m really unsure as to the quality of the product.”

Posted 1 year ago

“Sorry I'm still waiting for my parcel, I havnt received it yet”

Posted 2 years ago

We can see this has been delivered - sorry if there was a delay! Please always email us directly if you need any assistance 😊

Posted 1 year ago

“Reviewed a product that doesn't work very dissatisfied”

Posted 2 years ago

Thanks Rob!!! We are so happy we can be apart of you and your wife's journey with toys. Appreciate the feedback 😊

Posted 2 years ago

“The product is faulty, I have submitted the video”

Posted 2 years ago

“Still waiting on item. Paid for Saturday delivery. It’s currently Tuesday the following week. 22.3.22”

Posted 2 years ago

We can see that we refunded you for the cost of this added courier request - thank you for your patience 😊

Posted 2 years ago

“The bullet didn’t work at all, changed batteries and still didn’t work”

Posted 2 years ago

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Adulttoymegastore is rated 4.7 based on 7,371 reviews