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Adulttoymegastore Reviews

4.7 Rating 7,370 Reviews

94 %

of reviewers recommend Adulttoymegastore

Company Reviews

4.7

Based on 7,370 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Adulttoymegastore:

Adulttoymegastore is New Zealand's preferred online adult toy and lingerie store!

Based in Wellington City, we have been delivering discreet parcels of pleasure to New Zealanders since 2009. Today, we are New Zealand's biggest online adult retailer and we have the lowest prices in the country.

We offer our customers the fastest shipping available, discreet billing, packaging and payment options, free gifts, a loyalty programme for our loyal customers to gain further discounts, easy returns, a price-match guarantee, and top-notch customer service.

We're a modest bunch here at Adulttoymegastore, so instead of raving about ourselves, we'll let our awesome customers do it for us!

Check out our glowing reviews, then visit our website to see what all the fuss is about!

Visit Website

Phone:

0800238588

Email:

info@adulttoymegastore.co.nz

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Adulttoymegastore 5 star review on 2nd March 2024

Adulttoymegastore 5 star review on 2nd March 2024

Adulttoymegastore 5 star review on 1st January 2024

Adulttoymegastore 5 star review on 23rd October 2023

Adulttoymegastore 5 star review on 25th July 2023

Adulttoymegastore 5 star review on 8th July 2023

Adulttoymegastore 5 star review on 22nd June 2023

34

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Really love the extra care they go to with every order, i’ve shopped here multiple times and every time has been amazing and efficient”

Posted 3 months ago

It's such a compliment whenever our lovely customers notice know much care and detail the team at Adulttoymegastore put into every order. We thank you for your kind words, and would love to know what we could do better to turn your 4 star review into a 5 star one 🤩

Posted 3 months ago

“Everything arrived extremely quickly especially considering it was around the Xmas/new year break Absolutely enjoying everything that was purchased”

Posted 3 months ago

“Every purchase seems to get packed and delivered to my doorstep swiftly, generally within 2 working days every time”

Posted 3 months ago

“Good selection at a good price. Fast delivery”

Posted 4 months ago

“The things that can't recharge is a annoying. But all good”

Posted 4 months ago

“Does the trick 👍”

Posted 4 months ago

And we're so glad to hear this! Thanks for the update 👍

Posted 4 months ago

“The items arrived really quickly. When one was faulty they had a process but agreed pretty quickly and resolved.”

Posted 4 months ago

Hi there, thank you so much for your continued understand around our policies and procedures we have in place to deal with this kind of situation. We're glad we could get this sorted for you relatively quickly and hope to see you again sometime soon 😊

Posted 4 months ago

“Great selection, fast delivery. The site would be improved significantly by including accurate size measurements and specific material descriptions (i.e. min and max girth, flexible vs firm silicone, etc) to help aide in making purchasing descriptions for ultimate satisfaction.”

Posted 4 months ago

Hi there, what great feedback! We'll be sure to take this on board and come up with a game plan on how we can make user experience that much more friendly! Please be sure to pass on any further ideas you may have, and thank you for taking the time to leave a review!

Posted 4 months ago

“great fast delivery”

Posted 4 months ago

Hiya, we're so happy to hear that you had a positive experience shopping with us - hope to see you again!

Posted 4 months ago

“Very happy. However the USB cable doesn't seem to connect . Magnetic ports are not very stable or strong”

Posted 5 months ago

Oh no Dee! It sounds like you've got a faulty product on yours hands - not fun. We are reaching out now via email to get this resolved quickly for you 😊

Posted 4 months ago

“Quick delivery! Discrete packaging!”

Posted 5 months ago

Hi there, thank you for taking the time to leave us a kind review 😊 We would love to know what we can do to turn your 4 star review into a 5 star one! 🤩

Posted 4 months ago

“Good service by you but but the delivery didn’t follow the directions and left on door rather than out of site like I asked”

Posted 5 months ago

Hiya, thanks for taking the time to leave us a review! We're really sorry that your special delivery instructions were not followed. Feedback like this is super appreciated, as we can communicate this to our courier partner and hopefully avoid this happening again in the future.

Posted 5 months ago

“Had a few really cool purchases through ATMS, easy to navigate and good quality toys”

Posted 5 months ago

Hiya, thank you for taking the time to review Adulttoymegastore! We are delighted to hear that you have had a positive experience whilst shopping with us - looking forward to seeing you again!

Posted 5 months ago

“Shipped one day...arrived the next. excellent service. The parcel was well-wrapped Only down side was the courier delivered to the wrong address in the wrong street! .”

Posted 5 months ago

Hi there, thanks for taking time out of your day to leave us a review! Feedback like yours is super important and keeps us in the loop with what happens with your order once it leaves our hands and is making it's way to yours. We're so sorry about the mishap with the courier delivery and will investigate this further to prevent it from happening again in the future. Thank you for you continued support and understanding around this! 😊

Posted 5 months ago

“Just what we ordered! Nice easy transaction that ticked all the boxes”

Posted 6 months ago

Nice and easy is the experience we want all our customers to have when shopping with us, so thank you for your feedback Danica!

Posted 5 months ago

“Order was shipped fast and overall happy with everything . My only issue was that outfit was advertised as one size, thinking it would fit me (being a size 8-10 woman) unfortunately it does not fit. For future maybe note what one size will fit, would have saved me from getting something I can’t wear.”

Posted 6 months ago

Hi there! Thank you for your review of Adulttoymegastore. We apologize for the confusion regarding the one size outfit not fitting. We have implemented a new sizing tool where customers can input their measurements to help yield better fitting results to avoid this happening again in the future - we highly recommend you try it out 😊

Posted 6 months ago

“Beautiful and feels great.”

Posted 6 months ago

Hiya! Thank you for rating ATMS with 4 stars and for taking the time to provide your review and feedback. 🥰

Posted 6 months ago

“Very quick delivery”

Posted 7 months ago

Thank you for giving us a 4 star rating! We are glad to have exceeded your expectations with our very quick delivery! We appreciate your support and we hope to see you again soon! 😊

Posted 6 months ago

“Love this company always easy to but fri.”

Posted 7 months ago

Thanks so much for the 4 star rating, Nina! We really appreciate the loyalty you show us, and we're glad to hear that you love this company. 🤍

Posted 6 months ago

“Awesome store, great prices and very quick delivery”

Posted 7 months ago

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Adulttoymegastore is rated 4.7 based on 7,370 reviews