Adulttoymegastore Reviews

4.7 Rating 7,313 Reviews
94 %
of reviewers recommend Adulttoymegastore
4.7
Based on 7,313 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
95%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read Adulttoymegastore Reviews

About Adulttoymegastore:

Adulttoymegastore is New Zealand's preferred online adult toy and lingerie store!

Based in Wellington City, we have been delivering discreet parcels of pleasure to New Zealanders since 2009. Today, we are New Zealand's biggest online adult retailer and we have the lowest prices in the country.

We offer our customers the fastest shipping available, discreet billing, packaging and payment options, free gifts, a loyalty programme for our loyal customers to gain further discounts, easy returns, a price-match guarantee, and top-notch customer service.

We're a modest bunch here at Adulttoymegastore, so instead of raving about ourselves, we'll let our awesome customers do it for us!

Check out our glowing reviews, then visit our website to see what all the fuss is about!

Visit Website

Phone:

0800238588

Email:

info@adulttoymegastore.co.nz

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Adulttoymegastore 5 star review on 2nd March 2024
Anonymous
Adulttoymegastore 5 star review on 2nd March 2024
Anonymous
Adulttoymegastore 5 star review on 1st January 2024
Karl
Adulttoymegastore 5 star review on 23rd October 2023
Anonymous
Adulttoymegastore 5 star review on 25th July 2023
Anonymous
Adulttoymegastore 5 star review on 8th July 2023
Anonymous
Adulttoymegastore 5 star review on 22nd June 2023
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34
Anonymous
Anonymous  // 01/01/2019
Love it! Love how fast and discreet parcels arrive. All the options fantastic
Helpful Report
Posted 1 month ago
Discretion and customer satisfaction are two of our biggest priorities here at Adulttoymegastore, and it sounds like we've hit the nail on the head on both counts based off your review! Thank you for the kind words Lisa ✨
Posted 1 month ago
Very good adult toy store - one of the best in NZ. Same day delivery is very quick, and I don’t know of any other stores which offer this. My only ‘complaint’, per se, is that the charge on your card does say ATMS and is not itself discreet. Packaging though didn’t mention ATMS at all and was great.
Helpful Report
Posted 1 month ago
Hi there, thank you so much for your thorough feedback in regards to your most recent experiences with Adulttoymegastore! 😊 We have made the decision to go by an abbreviation of our business name for transactions so the charge is still recognisable by our customers to avoid any unnecessary stress. We have made it as discreet as possible, but will take your thoughts into consideration for any future discussions regarding this topic. We're glad that this didn't put a damper on your overall positive shopping experience. Thank you once again!
Posted 1 month ago
No complaints, Recieved exactly what I ordered within a week. Good prices for good quality toys.
Helpful Report
Posted 1 month ago
Hey Tobias, thank you so much for taking the time out of your day to share your experience when shopping with ATMS! We hope to see you again sometime soon 🤗
Posted 1 month ago
Great toy, loving it
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Posted 1 month ago
Hiya, we're so happy to hear that you're enjoying your toy! If there's anything we can do to turn your 4 star review into a 5 star one, please do let us know! 🤩
Posted 1 month ago
Great product extremely fast delivery and certainly works to hit that spot. Top product highly recommended and exactly as per photos and description on the website
Helpful Report
Posted 1 month ago
Hey there - we've just had a peek into your order and fully agree that your product you purchased definitely hits the spot! We hope you continue enjoying it, thank you for the kind and informative review 😊
Posted 1 month ago
Ok, done the sending well nothing special either way
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Posted 1 month ago
So nice to see you again Emma, you had quite a few fun things in your most recent order - we hope you're enjoying them! Thank you so much for your review 💝
Posted 1 month ago
Efficient, always a good sale, always shows up on time 🤍
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Posted 1 month ago
Wow - thank you so much for your amazing 5 star rating! 🥰 We truly appreciate your kind words and continuous support. We can't wait to provide you with many more unforgettable experiences in the future. Thank you again! 🤍
Posted 1 month ago
aways quick service and keeps you informed when the parcel is send
Helpful Report
Posted 1 month ago
Hey there, we fully understand the need to keep track of all your purchases so we try our hardest to keep things as transparent as possible and keep you in the loop every step of the way - we're so glad to hear you enjoy this! Thank you so much for taking the time to let us know your thoughts, we hope to see you again in the future 🤗
Posted 1 month ago
Product arrived incredibly fast and well packaged. Very pleased with my purchase.
Helpful Report
Posted 1 month ago
Wow - thank you so much for rating ATMS an incredible 5-stars 🤩 We truly appreciate your feedback and are thrilled to hear that you were pleased with your purchase. Your satisfaction is our top priority!
Posted 1 month ago
Love the toys we got given!!! 😝
Helpful Report
Posted 1 month ago
And we love that for you Trinity! Can't wait to see you again in the future 🥰
Posted 1 month ago
Description of toys is below average on some items. I would say every two to three out of five items has an incorrect or poor description. You guys nail everything else.
Helpful Report
Posted 1 month ago
Hi there Jim, thanks so much for your review! 😊 Due to the sheer number of products we stock, we often depend on our suppliers for information and product descriptions and understand this might not provide all the information you are wanting. Please do not hesitate to reach out to our friendly customer service team for more information on whichever product you are wanting to purchase but require just that tiny bit more information before placing your order. They are always happy to help and provide you with all the information you are requesting - you can get in contact with them via live chat, emails, or phone calls 🤗
Posted 1 month ago
Always prompt in their supply of items. I've never had any problems with refunds on faulty goods etc.
Helpful Report
Posted 1 month ago
Thanks so much for the honest feedback Neil, we'd love to know what we can do to turn your 4 star review into a 5 star one! 🤩 Please let us know if you think there's anything we could improve on further to make our customers experience more enjoyable. Thanks again!
Posted 1 month ago
Very satisfied with the services of atms!
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Posted 1 month ago
What a review! We're so thrilled to hear that you are satisfied with our services here at ATMS, thank you for all your kind words 😊
Posted 1 month ago
Great toys. Great prices. Great quality. My go to shop.
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Posted 1 month ago
It's an absolute pleasure to have you as a loyal customer, and all of us here at Adulttoymegastore can't thank you enough for your continued support. Thank you for your fantastic review! We look forward to seeing you again! 🥰
Posted 1 month ago
Best online toy shop in New Zealand
Helpful Report
Posted 1 month ago
Your kind words mean the world to us and we are committed to continuously providing exceptional service and a wide range of high-quality products for you to get lost in. Thank you for choosing us as your go-to toy shop! 🥳
Posted 1 month ago
Super fast delivery, discreet packaging..
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Posted 1 month ago
What more could you ask for when purchasing something as exciting as our products, right Allie? Thanks so much for your review! 🤩
Posted 1 month ago
Fast to pack and send my order. Ordered Monday and arrived that Wednesday! Great service. 4 stars due to the *free novelty vibrating bullet* being a dud. New batteries were scorched when trying to turn it on and it never worked. To be fair I have not contacted ATMS regarding this yet. ATMS are a 5 but the bullet is a - 10
Helpful Report
Posted 1 month ago
Hiya, thank you so much for the review! We can see that you have not reached out to us directly in regards to the faulty free gift that came with your purchase, so we are emailing you now to look into resolution options together. ☺️
Posted 1 month ago
Received items as ordered. Absolutely stunning lingerie. Good quality. Excellent service ATMS, as always. 5 stars.
Helpful Report
Posted 1 month ago
Hiya! We've just peeked into your most recent order with us, and we fully agree - that lingerie is absolutely stunning 😍 Thank you so much for your kind words, can't wait to see you next time!
Posted 1 month ago
Quick delivery, good quality products
Helpful Report
Posted 1 month ago
Thank you for your review and the 5 star rating - we hope that you're enjoying your purchase as much as we enjoyed shopping with you! 😊
Posted 1 month ago
Delivery excellent but the product itself a Lil disappointed.
Helpful Report
Posted 1 month ago
Hi there Joanne, thank you for the review! We can see that you have not reached out to us directly in regards to being dissatisfied with your purchase, so we are emailing you now to look into resolution options together. ☺️
Posted 1 month ago
Adulttoymegastore is rated 4.7 based on 7,313 reviews