Adulttoymegastore.com.au Reviews

Name: Adulttoymegastore.com.au
Rating: 4.30

4.3 Rating 1,787 Reviews

82 %

of reviewers recommend Adulttoymegastore.com.au

Company Reviews

Metrics

Info

4.3

Based on 1,787 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

Visit Website

Phone:

1800321327

Email:

info@adulttoymegastore.com.au

Adulttoymegastore.com.au 5 star review on 19th March 2023

Meg

Adulttoymegastore.com.au 5 star review on 5th August 2022

Emily

Adulttoymegastore.com.au 5 star review on 31st January 2021

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very easy to shop and purchase, delivery was super quick. Thanks heaps.”

Helpful Report

Posted 4 months ago

What amazing feedback! Our biggest priority is providing a great customer experience for every single person shopping our on site, so it's super exciting to hear this - thank you so much!

Posted 3 months ago

“Quick delivery Excellent products Friendly and experienced/supportive staff”

Helpful Report

Posted 4 months ago

Thank you very much for your kind words Hazel! Our staff are all super appreciative of your feedback 🥰

Posted 3 months ago

“Quick delivery, impeccable packaging.”

Helpful Report

Posted 4 months ago

Hey there 😊 Wow - what a kind review! All of us here at ATMS are so happy to hear that you had an enjoyable time shopping with us.

Posted 3 months ago

“Was great at first, then became faulty very quickly”

Helpful Report

Posted 4 months ago

Oh no! We are reaching out to you now to resolve your faulty product for you - thanks so much for leaving this review and letting us know! We hope to hear back from you soon regarding this ☺️

Posted 3 months ago

“Toys are powerful and nice to play with ;) good quality. I would highly recommend to use any sales opportunities to fulfill your desires. However I also recommend the business to be careful - the address on my parcel is completely wrong. It doesn’t have street number + street name spelt incorrect. It got delivered to my suburb‘S main post office, which I have to make time to go pick up. That’s really inconvenient for working people.”

Helpful Report

Posted 4 months ago

Hiya Lan, thanks so much for taking the time out of your day to leave us this review! We're really glad that despite the hiccups with delivery, you still have a positive experience with us. We hope to see you again shortly 🤗

Posted 3 months ago

“Excellent purchase”

Helpful Report

Posted 4 months ago

Hi Norwall, thank you so much for your review! We're wrapped that you're happy with your purchase - hope to see you again soon 🥳

Posted 4 months ago

“Always the best service and pleasure 😜”

Helpful Report

Posted 4 months ago

Jade, thank you so much for your review! All of us here at ATMS are so happy you had a good time shopping with us (and no doubt afterwards as well 😜)

Posted 4 months ago

“The toys were phenomenal and I did things I’ve never done before in the shortest time frame and I will never go backwards”

Helpful Report

Posted 4 months ago

Wow Samantha, you've got no idea how excited we all are for you! Looking forward to your next purchase to see what other firsts we can have together 🥰

Posted 4 months ago

“I rang the toll free number to help make the right product purchase. The staff member was very helpful guiding me through the product catalogue via my phone. She was very patient and helpful. The product arrived in a reasonable time via express post. My partner was very happy with the product, it's her favourite product so far 😉”

Helpful Report

Posted 4 months ago

Hi there, it was an absolute pleasure chatting with you on the phone! How exciting that the product we picked out together is now your partners favourite 😍

Posted 4 months ago

“Great company, and the toys are all amazing. Will definitely buy again.”

Helpful Report

Posted 4 months ago

Hi Narelle, thank you so much for your kind review! It's so rewarding for us as a company to hear you're happy with your purchase, and we can't wait to see you again 😊

Posted 4 months ago

“They definitely help keep your sex life interesting. My partner loves me shopping at Adulttoy megastore”

Helpful Report

Posted 4 months ago

Hey Peter, we're so glad to have helped play a part in keep you and your partner's lives interesting! We'd love to know what we can do to turn your 4 star review into a 5 star one 🤩

Posted 4 months ago

“I purchased 3 items online, ordering was easy and delivery was quick. I’m very happy with my experience and the products I purchased and am happy to recommend to anyone else. Thank you”

Helpful Report

Posted 4 months ago

Hiya! We loved hearing that your experience shopping with ATMS was a fun one - we hope that we can do it again soon 🥰

Posted 4 months ago

“Good value good toys”

Helpful Report

Posted 4 months ago

Helps when we have amazing customers 😉 thanks so much for your review!

Posted 4 months ago

“How do I return the items”

Helpful Report

Posted 4 months ago

Hi there, due to the intimate nature of the products we sell we are unfortunately unable to accept and returns or exchanges. We are reaching out to you now for more information and to see if we are able to help rectify this for you 🙂

Posted 4 months ago

“Great products and speedy delivery”

Helpful Report

Posted 4 months ago

Hi Kurt, thanks so much for your review! We're so happy that you choose to shop with ATMS - your support means the world to us ☺️

Posted 4 months ago

“Great prices, amazing quality goods, quick delivery & no issues, whats not to love!!”

Helpful Report

Posted 4 months ago

Wow - what a glowing review. Thank you so much for taking the time to share what your experience was like when shopping with us! 😊

Posted 4 months ago

“Awesome staff member bree sorted a little mishap on my behalf . Quickly fixed and delivered before the date expected.”

Helpful Report

Posted 4 months ago

Hi there, thanks so much for your review! We'll make sure to pass your feedback on to Bree, we're so glad that she was able to help you so quickly 😊

Posted 4 months ago

“Quick delivery and discreet”

Helpful Report

Posted 4 months ago

Thank you so much for your 5 star rating of Adulttoymegastore 🤩 We're so glad to hear that your time shopping with us was enjoyable and we hope to see you again sometime soon!

Posted 4 months ago

“Very happy with product and delivery”

Helpful Report

Posted 4 months ago

Thank you so much for your review Barb! Feedback like this lets us know that we are on the right track in providing the great customer experience we aim for. ☺️

Posted 4 months ago

“Disappointed with the product”

Helpful Report

Posted 4 months ago

Oh no! We're so sorry to hear this - we are sending you an email now so we can look into resolving this for you as quickly as possible!

Posted 4 months ago

Adulttoymegastore.com.au is rated 4.3 based on 1,787 reviews