Adulttoymegastore.com.au Reviews

Name: Adulttoymegastore.com.au
Rating: 4.30

4.3 Rating 1,787 Reviews

82 %

of reviewers recommend Adulttoymegastore.com.au

Company Reviews

Metrics

Info

4.3

Based on 1,787 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

Visit Website

Phone:

1800321327

Email:

info@adulttoymegastore.com.au

Adulttoymegastore.com.au 5 star review on 19th March 2023

Meg

Adulttoymegastore.com.au 5 star review on 5th August 2022

Emily

Adulttoymegastore.com.au 5 star review on 31st January 2021

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Amazing!!!”

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Posted 4 months ago

Hi there, thank you so much for the 5 star rating! All of us here at ATMS think you're amazing too! 😊

Posted 4 months ago

“First time it wouldn't work unless the cap with the battery's where loose. Now it won't work at all”

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Posted 4 months ago

Hi there, thank you so much for letting us know! We have reached out to you now regarding your faulty product so we can get this resolved for you ASAP 😊

Posted 4 months ago

“Great fast service”

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Posted 5 months ago

Thank you so much for the review Scott, we're thrilled to hear that you experienced 5 star worthy service! 🤩

Posted 4 months ago

“good quality product, plus it came with a complementary lube sample and condom 😊”

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Posted 5 months ago

Hiya! Thank you so much for taking the time to leave us a review! Glad to hear you loved the little freebies we included, can't wait to send some more you in your next order with us 😁

Posted 4 months ago

“So many choices, lots of items were on sale, explanations on how to use the products, and quick and discrete shipping.”

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Posted 5 months ago

Wow, thank you so much for your thorough review! Feedback such as yours makes it possible for us to keep providing the best experience possible for all our customers.

Posted 4 months ago

“Mostly I really like ATMS but this time round, there was no size guide on a product so I had to guess. The one I ordered doesn't fit, and being intimate products makes sense there are no returns”

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Posted 5 months ago

Hi there, thank you for your review! We are very sorry to hear you are dissatisfied with your product. We do our best to educate customers and provide reviews so you can make the best purchase possible for you, however I understand this was not possible at the time of purchase. We have reached out to you regarding this order to look at resolution options for you 😊

Posted 4 months ago

“Service was excellent”

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Posted 5 months ago

Wow - thank you so much! We are thrilled to hear that you had a great experience shopping with ATMS! We appreciate your feedback and hope to provide you with excellent service again some time soon 😁

Posted 5 months ago

“Smallest vibrating cockring in the world, absolutely useless, beauty fits a thumb!!! Complete waste of money.”

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Posted 5 months ago

Hi there, thank you for taking the time to leave a review. We are reaching out now via email to look at resolution options for you! 😊

Posted 4 months ago

“Wow, quick delivery and great satisfaction”

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Posted 5 months ago

Hey Myles, thanks so much for your review! Your feedback is super appreciated, so if you had any more to pass on to us so we can turn that 4 star rating into 5, please do let us know 😊

Posted 4 months ago

“ordered nearly a month ago and still yet to have it delivered and the tracking number provided doesn’t work, first and last time here”

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Posted 5 months ago

Hi there, thanks for the review. 😊 So sorry to hear you have yet to receive your parcel! Please get in touch with us so we can resolve this ASAP for you

Posted 5 months ago

“Great service, fairly quick post, only issue was that there was a give away with orders that I forgot to submit the code when I ordered, why not just put one in every order? Otherwise ok service.”

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Posted 5 months ago

Hiya! Thank you so much leaving ATMS a 4 star review 🤩 We appreciate the time you took to leave us feedback and want to apologise for the issue regarding the free gift with purchase. We currently do not add them into every order as we can only accept on promo code per purchase, and oftentimes people will opt for a % off promo code over the free product - but we'll certainly keep your suggestion in mind for future orders! 😊

Posted 5 months ago

“Slow delivery poor quality product Very noisy and vibrations don’t produce any or little effect”

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Posted 5 months ago

Hi there, thank you for taking the time to provide us with your feedback! We are reaching out now to look into resolution options regarding your product as this does not sound like it is operating as it should be.

Posted 5 months ago

“Because of a health problem , i've not yet as i type been able to test/use&review the goods/items i bought online.BUT i will say this: courteous, excellent, exemplary, freindly, professional customer service AAA=== highly recommnded.The only dissapointment is that they don't carry/have my size in male G-string instock (3XL), fast, quick delivery!!!!! :).”

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Posted 5 months ago

Thank you very much for your 5 star rating, Adrian! We are so glad to hear that you had such a positive experience when shopping with us and we can't wait for the chance to provide you with even better service next time. 😊

Posted 5 months ago

“Was very delayed but issue resolved and product turned up and was exactly what was ordered”

Helpful Report

Posted 5 months ago

Hi there, thanks for your review! Unfortunately, your order was one of many that were caught in the big delays Aus Post were experiencing in their courier network. I can see that as soon as we learnt this had happened with your parcel, we were in contact with you regarding resolution options for you. We can't apologise enough that this unprecedented occurred, and we hope this hasn't ruined your entire experience shopping with us 😊

Posted 5 months ago

“They're fine. Orders come from NZ not AU as the url would imply, and their "loyalty dollars" expire so are mostly useless unless you're rich enough to order often enough to use them before they expire, in which case you probably don't need them. Would be nice to be able to save them up for a while, especially since they can't be used alongside offers. Also, orders consistently arrive damaged and look to have been damaged before shipping so not sure what exactly is going on in their warehouse, it's as bad as Zing. Luckily it's only crushed boxes and the items are intact but still not ideal (especially when the item has a hygiene seal, but the box was crushed so the seal was moot).”

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Posted 6 months ago

Hi there Ehryn, thank you so much for your in depth review! We are an international company and have multiple different domains, this is purely to help with any address issues that may occur, but also to avoid products that are specifically made for certain countries power sockets being sold in incompatible countries. We are unable to find any past correspondence between us regarding parcels arriving damaged. In future, please get in contact with us regarding this as we would love to resolve it for you ☺️

Posted 4 months ago

“The box was badly damaged”

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Posted 6 months ago

Hey there, thanks for your review and feedback! We have just emailed you regarding this as we would love to look into a resolution for you 😊

Posted 6 months ago

“Throbbing Rabbit sure gets the job done but damn it's loud, sounds like a rivet gun going off. packaging is discreet but once in the house nothing discreet about this bunny”

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Posted 6 months ago

Hiya 😊 Thanks for taking the time to leave us a review!

Posted 6 months ago

“Very easy to use website & fast shipping with delicate packaging :)”

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Posted 6 months ago

Hey there, thank you so much for the 5 star rating! We really appreciate your support, it means a lot to us here at Adulttoymegastore ❤️

Posted 6 months ago

“Excellent prices, quick delivery, great range, and easy-to-use website. Always come back to these guys!”

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Posted 6 months ago

Hey Reuben, for your 5 star rating of ATMS! 🤩 We really appreciate your feedback and are definitely looking forward to seeing you back again soon!

Posted 6 months ago

“I have not received my item yet”

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Posted 6 months ago

Hey there, thank you for your feedback 😊 I can see that we were in frequent contact regarding the major courier delays around the country to keep you as up to date and in the loop as possible. We appreciate your the continued patience and understanding you showed us while we navigated this unprecedented event.

Posted 6 months ago

Adulttoymegastore.com.au is rated 4.3 based on 1,787 reviews