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Adulttoymegastore.com.au Reviews

4.3 Rating 1,787 Reviews

82 %

of reviewers recommend Adulttoymegastore.com.au

Company Reviews

4.3

Based on 1,787 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

Visit Website

Phone:

1800321327

Email:

info@adulttoymegastore.com.au

Adulttoymegastore.com.au 5 star review on 19th March 2023

Adulttoymegastore.com.au 5 star review on 5th August 2022

Adulttoymegastore.com.au 5 star review on 31st January 2021

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My friend and I placed an order a few weeks ago and one of the Kama device seems to be broken. The section works but the vibration section does not turn on. The light on the button will turn on but there is no movement within the device. I’m happy to send the device back if needed or send photos to provide evidence”

Posted 2 years ago

I can see that we have already replaced this for you - please always email us first and we will get it sorted 😊

Posted 2 years ago

“.com.au website & ships from NZ not happy with speed of delivery.”

Posted 2 years ago

“I never received my product. I messaged customer service and I never got a refund or response. Terrible company and service!”

Posted 2 years ago

“Very poor quality so definitely won’t be buying from them again.”

Posted 2 years ago

We resolved this for you a few weeks ago by refunding you due to a manufacturing error. Sorry about the inconvenience with your toy!

Posted 2 years ago

“Lubricants were poor quality. Vibrator was dead on arrival. 0/5 stars”

Posted 2 years ago

We sent out replacements to you regarding this- - sorry if you were not happy!

Posted 2 years ago

“Never received my purchase”

Posted 2 years ago

Hi Moira, As we have not received an email we have reached out so we can resolve this for you 😊

Posted 2 years ago

“Shipping is incorrect and takes a while”

Posted 2 years ago

So sorry your parcel suffered delays with Aus Post! If you ever have shipping issues in the future, please email us directly and we can sort :)

Posted 2 years ago

“I’m completely disappointed with this toy. I was looking forward to it so much but have found it very very underwhelming. I wish I could return it for a refund.”

Posted 2 years ago

“The item came with a twelve month warranty ( manufacturer fault ) The unit died after two weeks Wentin the bin”

Posted 2 years ago

“One of the products where open and they cut out all the time when using not happy customer”

Posted 2 years ago

“I am not happy with the barrage of emails that I have been receiving from you. Please STOP sending them. I do NOT want to hear from you again.”

Posted 2 years ago

Hi Raymond - we email regarding your order when it is tracking or important info. Please feel free to contact us if you are having trouble unsubscribing from our promotional emails.

Posted 2 years ago

“1st order i recieved the unit I bought was broken and in pieces, which was gladly replaced by another unit that does not work. I’m am not impressed by the quality of product”

Posted 2 years ago

Hi Vaun - so sorry abut that, very unusual situation! If you email us our customer care team would be more than happy to troubleshoot and resolve this problem 😊

Posted 2 years ago

“Add states 2-4 days delivery, 14 days later NOTHING!!!! if I could give a 0 Star review I would. They are thieves!!!!!!!!!”

Posted 2 years ago

We can see that you have not contacted us directly about your parcel - we have emailed you personally to resolve this!

Posted 2 years ago

“Never received my order ! Still not refunded auto generated replies 😡”

Posted 2 years ago

We have already refunded you and have sent an email concerning this. We appreciate your feedback regardless.

Posted 2 years ago

“i am ordered some items but didn't deliver to me so bad”

Posted 2 years ago

If you have had any issues with delivery please email us directly so we can help you!

Posted 2 years ago

“Not good quality and very unsatisfactory return and replace policy”

Posted 2 years ago

“the last toys we bought were a complete disaster. The one night stand didnt work. The internal battery was flat. The suction clitoris device did nothing as the valve would allow only one pump. Very disappointed and wont be buying again from this site.”

Posted 2 years ago

“Throw in bin doesn't suit and poor packaging”

Posted 2 years ago

“Wrong item was sent….”

Posted 2 years ago

So sorry if that is the case! We have emailed you directly about this as we noticed we were not directly contacted.

Posted 2 years ago

“couldn’t make her happy. sometimes she doesn’t feel anything.”

Posted 2 years ago

Please feel free to leave a product review onsite so others know which product didn't work for you and your partner.

Posted 2 years ago

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Adulttoymegastore.com.au is rated 4.3 based on 1,787 reviews