Adulttoymegastore.com.au Reviews

4.3 Rating 1,782 Reviews
82 %
of reviewers recommend Adulttoymegastore.com.au
4.3
Based on 1,782 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 88%
Accurate And Undamaged Orders
Greater than 94%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.5 out of 5
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Phone:

1800321327

Email:

info@adulttoymegastore.com.au

Missing an item that I had paid for in my order. Extremely annoyed the matter has not been resolved!!
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Posted 2 years ago
We have already dealt with this matter and sent you an added goodie along with your missing item 😊
Posted 2 years ago
Have not received my item because you put the wrong address on it, I sent Australia Post the correct address last week, and yesterday they sent me a email stating that it had been delivered to Marrickville. I live in Dharruk and that was the address I gave you. could please investigate this. Please inform me when I will receive the item.
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Posted 2 years ago
We have been emailing you about this - it seems like this was a customer error. We are resolving this for you :)
Posted 2 years ago
You got my address wrong, and my package was returned.
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Posted 2 years ago
We have been emailing you about this - this was a customer error and we would love to resolve it for you 😊
Posted 2 years ago
The items I got didn't even work.
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Posted 2 years ago
Hi Cherie - we have replied to your email . We would love to resolve this for you 😊
Posted 2 years ago
Wife didn't like it
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Posted 2 years ago
Thanks for your feedback!!! Please submit a review for the product so that others know which product you are describing 😊
Posted 2 years ago
I put an order in an paid with paypal after 2 weeks i still not have received the toys and also i never received any email as proof of purchase. Post office said they did not received the physical package but only a notification. I am still waiting.
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Posted 2 years ago
We have already been in contact with you regarding this. Your order was sent back to us due to a lack of address. We are working on the next steps to help you 😊
Posted 2 years ago
My package did not arrive
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Posted 2 years ago
Hi there - please do contact us directly when it comes to any courier issues. We have emailed you about this!
Posted 2 years ago
It broke first time using
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Posted 2 years ago
So sorry about that! We have emailed you regarding this so we can resolve this for you 😊
Posted 2 years ago
Very disappointed was supposed to have 3 “love holes “ only got 1 not worth the price
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Posted 2 years ago
Hi there! We have emailed you regarding this and wish to solve this for you. Please do contact us directly if you have any future issues 😊
Posted 2 years ago
i did an order with express delivery at 9:15am NZ time april 15 i was expecting my order to be picked up/collected by DHL the same day as payment but for some reason it wasn't it seems the wait time for pick up is 24 hrs after i get the tracking number from ATM, terrible shocking service when i first did orders they shipped out the same day only few hrs after i sent payment, but now for some reason it's 24hr Delay so 1 star for Despatch service
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Posted 2 years ago
Hi Ben! Thanks for your feedback - we have spoken about this with you over email and detailed that it was dispatched on the same day.
Posted 2 years ago
Asked a question about charging the product and no response after 2 weeks
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Posted 3 years ago
Hi there, we have emailed you regarding this as we have not received any emails about this. We want to sort this out immediately for you 😊
Posted 2 years ago
I dont like it, got a cyst after using it :(
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Posted 3 years ago
We are very concerned to hear this - we have contacted Satisfyer and they’ve said there are no cases of people developing cysts from using a toy. We have also sent you an email - please respond to update us if you feel comfortable.
Posted 3 years ago
Generally when you pay for an item or service one recieves such. Not with this lot, been two weeks and still nothing,I would understand if items were coming from overseas, instead of from eastern Australia to western Australia,you can drive it in 5 days. Will advise all to avoid these turds like the plague.
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Posted 3 years ago
We have emailed you regarding this. We also have noticed that your items arrived the day this was posted 😊
Posted 3 years ago
Don’t know how to use it!!
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Posted 3 years ago
Thank you for your feedback! Please in the future email us with any concerns or questions and our customer service team will help you 😊
Posted 3 years ago
The 1 litre lube bottle dispensing pump doesn’t work, I would like this replaced ASAP pleaae
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Posted 3 years ago
We have emailed you regarding this. Please in the future email us about any faulty products so we can resolve this for you as fast as possible 😊
Posted 3 years ago
I placed an order on 3/1/21. I am still yet to receive my order. My email to Support for assistance has remained unanswered. Order Number 723750.
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Posted 3 years ago
Hi Scott, as stated onsite we do not operate over the weekend. We got to your email first thing on Monday and replied within an hour. We will be dealing with this issue with the couriers 😊
Posted 3 years ago
All of my boxes were open when they arrived didn’t seem very sanitary at all
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Posted 3 years ago
We can see that you have not contacted our customer service team directly regarding this. We have emailed you so that we can look into this and rectify this situation 😊
Posted 3 years ago
The toy stopped working after the first use. Severely dissapointed
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Posted 3 years ago
So sorry about that! We can see that you have not notified our customer service team about this and so we have emailed to rectify this situation 😊
Posted 3 years ago
Both pruducts where of poor quality boxes damaged in post because of bad packing will never shop with you again
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Posted 3 years ago
Sorry to hear of this issue regarding the delivery of the item. Please get in touch with our service team so we can look into this further for you and see where this problem has occurred. Thanks for your feedback, we appreciate it and will use it to improve.
Posted 3 years ago
The product quality was terribly all around. Tracking was ridiculous, lost entire day waiting for it to only arrive the next day. Will not use this site again.
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Posted 3 years ago
Hi there Amanda, we're sorry to hear of these issues regarding the order you placed with us! We'll look into these matters and get to the bottom of them ASAP to see where issues occurred and where we can improve our service. Thank you for your feedback and we apologise once again and are sorry for any inconvenience caused by this.
Posted 3 years ago
Adulttoymegastore.com.au is rated 4.3 based on 1,782 reviews