Aircoach Reviews

Name: Aircoach
Address: Airport Business Park, Dublin
Rating: 4.11

4.1 Rating 18,043 Reviews

77 %

of reviewers recommend Aircoach

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About Aircoach:

Ireland's favourite coach operator with services from Dublin Airport to Cork, Belfast, Galway and three routes to Dublin City Centre and onward to the South Dublin suburbs of Leopardstown, Killiney and Greystones. We are proud of our Airport Coach Operator of the Year 2020 title, and we remain committed to innovation. Hop on board our modern coaches for safe, reliable, convenient journeys to Dublin Airport and beyond - all at a great value.

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Phone:

+353 (0)1 8447118

Email:

info@aircoach.ie

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Aircoach 5 star review on 13th November 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Spoke with Haddy excellent person so patient and extremely helpful thanks again”

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Posted 2 weeks ago

“You have sent the tickets to me very fast.”

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Posted 2 weeks ago

“The driver on the service I took was terrible. He had no people skills, his non verbals were very negative. Based on my first experience I won’t be using the service when I return.”

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Posted 2 weeks ago

“I purchased but didn’t receive the tickets. Contacted customer service and they got back to me very quickly, I got the refund. Thank you!”

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Posted 2 weeks ago

“Always bad experience with you guys! No options to pay in the airport with AIB card- really??? Always being told to run back to terminal to get cash! Also few people in front of me paying with the social card ! This cards can be charge but not AIB really? You are unbelievable! At least the staff could have been helpful and advise me to buy the ticket on line that would have also been cheaper and would have saved me from running all around as per usual with you ! Bad staff and bad service , expensive as hell !”

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Posted 2 weeks ago

“I had a great experience with aircoach 700 today john and adam were great helping me with my luggage and direction I had a wonderful experience thx x”

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Posted 2 weeks ago

“Booked through Ryanair,they don’t offer refunds! And you can’t even chose the bus time”

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Posted 2 weeks ago

“I had misplaced my luggage on the very first day I landed in Dublin in the aircoach. The next day I was able to find it in the airport(lost and found section). Extremely grateful to the staff for helping me out.”

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Posted 2 weeks ago

“When customer services tell you that there will be a frequent service in the early hours of the morning (a shuttle every 15 mins), one is trustful. After all, why would a company lie? Tell me, Air coach, why did you lie? Arriving at Dublin's O'Connell Street at 01h00 for the Dublin airport service was an act of trust; waiting over 70 minutes was, however, an act of folly? What happened to your service on Saturday early morning, 31 August? In the end, I had to hail a taxi! Very, very disappointing, Air coach!”

Helpful Report

Posted 2 weeks ago

“I bought the ticket for 4:05 in the morning in Dun Laoghaire and planned to be at the bus stop 15 minutes earlier due to safety reasons. For my surprise, when I was walking to the bus stop, I saw it coming (the bus was 20 minutes earlier) and I literally had to run to not miss it. Another passenger did the same. The bus should come on time. I'm certain other people missed it.”

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Posted 2 weeks ago

“1 hour late with no apology or any money off on a Friday night from Dublin to Belfast. Horrendous customer service, will never use again. 0/10”

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Posted 2 weeks ago

“I love the efficiency and reliable bus service when arriving at the airport.”

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Posted 2 weeks ago

“Do not trust this company they have stolen money that was meant to be returned to me and are refusing to help in any way to get me it if I was anyone find anyway of transport”

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Posted 2 weeks ago

“By confirming Glengall St Belfast still the pick up to go to Dublin airport and that if any changes with the new Belfast train and bus station they will let me know”

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Posted 2 weeks ago

“If I could rate lower I would. My daughter's were booked on the 23.00 bus from Dublin to Cork. It never showed up. They along with many others were left stranded and unaware that the bus was cancelled. The 00.00 bus refused to take them as he was full. The 01.00 bus took 2 passengers and the rest were left behind. There was no other service until 06.00. Disgraceful treatment of paid customers.”

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Posted 2 weeks ago

“Really late and not OK when you need to catch a flight. BAD SERVICE”

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Posted 2 weeks ago

“I bought flexi return tickets for aircoach Belfast to Dublin return. When I tried to change the date the system wouldn’t allow it so I had to buy two new single seats Dublin to Belfast which cost £25.49 Why am I only getting €22 refund? Thank you”

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Posted 2 weeks ago

“11pm bus back to cork never showed up and none of the paying customers were informed, the 12am bus driver was incredibly rude to anyone without a ticket for his bus and didn’t seem to care about how distressed any of us were , appalling that so many people were left out at night not knowing if they’d be getting home with ages ranging from young adults to elderly”

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Posted 2 weeks ago

“I bought 7 tickets at once and paid the flexibook fee on each ticket. I was then told because I booked them at one time, I cannot amend a specific ticket, I have to amend every ticket. I requested for the booking to be split and was told they were able to. Poor customer service, and poor booking system that allowed me to pay for an option that I was then told I can’t utilize”

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Posted 2 weeks ago

“Terrible customer service, we bought two tickets and they asked us to be separated in two different buses. They offered us another bus which took 25 minutes to come. When we asked for a refund they were not helpful, as we explained to them that we had to be in city centre for a specific time. Can you please make sure for future travellers that you only sell tickets for the free seats that the coaches have and not oversell tickets just to make more money as you upset your customers.”

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Posted 2 weeks ago

Aircoach is rated 4.1 based on 18,043 reviews