Airconditioning Online Reviews

Name: Airconditioning Online
Rating: 4.44

4.4 Rating 360 Reviews

86 %

of reviewers recommend Airconditioning Online

4.4

Based on 360 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

Airconditioning Online 5 star review on 17th March 2023

Constantin

Anonymous

Anonymous // 01/01/2019

Filter: None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The best price I found online. The units had to be shipped to Melbourne as I ordered to pick them up. The units arrived within a reasonable timeframe. I have been informed of each step and pick-up was easy. Very good service overall.”

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Posted 5 months ago

“Fast & responsive service, no voice contact but it worked.”

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Posted 5 months ago

“The customer service team was great - in constant contact (phone , email, sms). They were able to quickly adjust my delivery schedule when i had to go away unexpectantly for business. great value and ease of experience make them great to deal with”

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Posted 6 months ago

“Great Service, Excellent Price!!”

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Posted 6 months ago

“I had a fantastic experience at Airconditioning Online. The staff was friendly and knowledgeable, helping me find the perfect air conditioner for my needs. They had a wide selection, and the prices were reasonable. Thanks!!”

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Posted 6 months ago

“Website was clear and ordering was a breeze”

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Posted 6 months ago

“Very happy with the assistance of Nigel, with organising this purchase and confirming payment, so I could pick up from the warehouse. Almost undone by another assistant, which butted heads with me, until I demanded to speak with Nigel again, thank fully he was available and saved the day!”

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Posted 6 months ago

“Better prize than any other shops for my Daikin. Needed the air conditioner in 2 days. The customer support team was very understanding and arranged for my pickup closer to my home. They replied next day to all my online and email enquiries.”

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Posted 6 months ago

“I was very happy with how Airconditioning online handle my enquiry and order”

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Posted 6 months ago

“Irish handled my order very efficiently and kept me updated with shipping and pickup information regularly. I can recommend Airconditioning Online for their friendly service and ease of making an online purchase.”

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Posted 6 months ago

“They were easy to deal with and all staff were helpful.Prices were competitive.”

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Posted 6 months ago

“Great service, they always went out of their way to assist. When we had issues with delivery, they were very helpful. The price was very competitve 20% lower than competitors.”

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Posted 7 months ago

“My experience with Airconditioning-Online was excellent. Martin listened to what I wanted, gave me options to achieve those requirements and then oversaw the ordering and the installation. There were no issues, no problems and it all happened very quickly. I would highly recommend.”

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Posted 7 months ago

“Great price. The Pickup process was easy. Don't expect a pick-up immediately after you have placed the order. The customer support agent was great helpful in finding the correct product.”

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Posted 7 months ago

“They have been fantastic, very responsive and keep us updated ontime. Since my order was urgent, everyone in the front desk and back office staff was very supportive and able to ship on the same day and receieved next day. I highly recommend aircondition-online”

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Posted 7 months ago

“The price is very reasonable”

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Posted 7 months ago

“The organization is very customer focused. Everyone was very polite, punctual and my purchase was seemless. All phone calls and enquiries where answered promptly and everyone was extremely helpful. I would highly recommend this organization.”

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Posted 8 months ago

“Low price on latest models. Good customer service and fast delivery.”

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Posted 8 months ago

“Wouldn’t recommend for a trade company needing equipment the same day that’s for sure - can’t pay in store or over the phone very annoying”

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Posted 8 months ago

Hi Sam, Thank you for sharing your experience and feedback. We understand how important it is to have convenient payment options, especially for trade professionals requiring immediate equipment. Please note that we do not accept in-store payment/cash on delivery as we need to receive the payment before we process the order. Again, we thank you for your purchase, and please let us know if you have needed assistance in the future. Have a great day!

Posted 8 months ago

“Customer service was excellent. Couldn't be happier with staff - great to communicate over the phone in order to sort pick up, questions regarding the product and finally, extremely prompt reply to my emails by Irish. Big thanks to everyone”

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Posted 8 months ago

Airconditioning Online is rated 4.4 based on 360 reviews