Airwallex Reviews

4.9 Rating 137 Reviews
96 %
of reviewers recommend Airwallex
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Phone:

13 32 99

Email:

joe.romeo@airwallex.com

Location:

Level 7, 15, William Street,
Melbourne
3000

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Anonymous
Anonymous  // 01/01/2019
Jayd was great with onboarding me, kept me in the loop with the roadmap for Airwallex and what I need to do to get started.
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Posted 2 years ago
Great customer service & onboarding.
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Posted 2 years ago
good follow up
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Posted 2 years ago
excellent support. very good customer service.
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Posted 2 years ago
Just joined Airwallex, and was taken through an onboarding call. Jayd was fantastic and answered all my questions. The process of getting onboard with Airwallex was very smooth and support is great.
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Posted 2 years ago
We have had an amazing experience so far with Airwallex. They have got an amazing product, both Kish & Matt are wonderful to deal with!
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Posted 2 years ago
10/10 customer service ad a really useful platform
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Posted 2 years ago
We use Airwallex extensively at CAASie.co. Super happy with the overall service and product. We found these guys almost by accident, and have been customers ever since. Airwallex has helped us save both time and money making payments to nearly anyone. Cannot recommend more highly.
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Posted 2 years ago
I had the pleasure of meeting Lindsey, she was fantastic with running me through the Airwallex platform and answering any questions I had regarding the service. I am extremely excited to be working with Airwallex, and look forward to taking full advantage of the services available and those that are yet to come.
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Posted 2 years ago
Fantastic experience with Lindsey Walsh. So quickly to respond and extremely helpful. Thank you!
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Posted 2 years ago
My interactions with Lena my account manager have been very very satisfactory since I opened my account earlier this year. The Airwallex team are quick to respond to any questions I have and they were also helpful during the setup of my account.
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Posted 2 years ago
Airwallex offers exactly what they say. And even better, exceptional service. If you’re doing busines globally, make sure to look into this to manage multiple currencies at such conpetitive rates!
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Posted 2 years ago
Super easy to use and quick to set up. We will be using this as our main account!
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Posted 2 years ago
Such a great UX, love this product. Airwallex is a critical partner to us as we scale our business globally.
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Posted 2 years ago
My experience with Airwallex has been almost through Anna Ersezer. So i suppose this is a review of her. I've found her to be OUTSTANDING. She is above all helpful, but that is made especially good because she is knowledgable. She is also an excellent communicator, has excellent follow-up and is very tuned in to the specific needs I've had. All in all i think she is a remarkable operator.
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Posted 2 years ago
Easy to use and intuitive. Support is awesome.
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Posted 2 years ago
Yvia has been fantastic in helping me get the most out of your service.
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Posted 2 years ago
Love the look and feel of the platform and ease of use and setup is fantastic. Lindsey Walsh has been great too, always quick to respond and assist with anything I need. Highly recommended thus far! Looking forward to the iOS app and physical cards!
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Posted 2 years ago
Airwallex has been easy to set up and quickly become a key portal for our small business to receive in and pay out in USD transactions. It's taken away the loss of foreign currency exchange and extra charges we've had from having to pay USD subscriptions via our AUD bank account (Shopify, 3rd party inventory system and email marketing platform). Have already recommended to my consulting clients and my own business advisor to share with his client base of ecommerce business owners. Highly recommend and excellent customer service & onboarding experience.
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Posted 2 years ago
Quick response, solving pain points before we bring them up and/or finding quick fixes when we do communicate. Very friendly staff with a problem solving mindset which you don't usually find with external service providers.
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Posted 2 years ago
Airwallex is rated 4.9 based on 137 reviews