alcocovers.com Reviews

Name: alcocovers.com
Rating: 4.82

4.8 Rating 1,150 Reviews

96 %

of reviewers recommend alcocovers.com

Company Reviews

Metrics

4.8

Based on 1,150 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered a custom size outdoor heavy duty cover for our bbq smoker. it fit perfect and work beautifully to help protect our smoker when we are not using it. Alco was easy to work with. thank you, Alco Covers!”

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Posted 3 weeks ago

“The cover was well built and fit great! Very happy with it 11”

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Posted 4 weeks ago

“The cover was exactly as we ordered it, fit perfectly”

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Posted 4 weeks ago

“You get what you pay for. This wasn't a cheap thin 40 dollar cover off Amazon that rips easily. Heavy duty like truck transport tarps are. I expect this cover to last the lifetime of the generator. I gave custom dimensions for a 20kw skid mount generator with a wheel and handle kit on it. Fit like a glove. I was highly impressed with the material and the construction of it. I absolutely plan on using this company again in the future. Recommend, 5 out of 5 stars easily.”

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Posted 4 weeks ago

“We order these covers for the Custom Fire Features we build. Love that you can have them made in any size, color, and thickness! Our customers and our company, are extremely satisfied with Alco Covers!”

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Posted 4 weeks ago

“Nice product…..fit exactly as measured. Would buy again.”

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Posted 4 weeks ago

“Cover was delivered quickly and as promised.”

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Posted 1 month ago

“Had some initial issues with order but after emailing our concerns, Regine sorted it out quickly and our covers are perfect!”

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Posted 1 month ago

“I received my cover and it is absolutely perfect! Very well made and I will recommend your company to my friends. Thank you so much. It is a pleasure to work with a professional company!! Patricia”

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Posted 1 month ago

“Super fast shipping, easy to use measurement diagram , fits like a glove (I got the heavy duty elastic band around the bottom that even the heaviest wind storm has not come close to blowing it off) I am so impressed with the quality and sewing on this thing I’ll never go to anybody else ! Thank you Alco Covers !!!”

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Posted 1 month ago

“The best covers I ever seen ! please use this company they will NOT disappoint you !!”

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Posted 1 month ago

“This is the fourth cover that I have ordered and the fit, quality, and value are all excellent. I would highly recommend to my family and friends.”

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Posted 1 month ago

“The measuring and ordering process was made very simple. Communication with the company was quick and straight-forward. The cover is working exactly as intended.”

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Posted 1 month ago

“Cover fit perfect, cut to exact dimensions provided. Would do business with again.”

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Posted 1 month ago

“Great customer service. They created a lovely customer fire-pit cover with our course logo and walked us through every detail.”

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Posted 1 month ago

“Great product and excellent customer service!”

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Posted 1 month ago

“This was my first time doing business with Alco Covers. Upon its arrival in a nice lil cloth zippered cover, I removed it and was quite impressed with the quality and confirmed the color and zipper access that I ordered. Yesterday, I finally assembled my new portable tool chest I ordered for my back deck smoking and grilling. Upon rolling it to its new outdoor placement, out came the cover and its first fit test. WahLah! It’s perfect. Great! Great job!”

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Posted 1 month ago

“Excellent turn around time. Perfect fit!”

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Posted 1 month ago

“Great company, great quality covers with options for purchasing. Great customer service. Have used then to cover all my outdoor stuff. So far have 2 gas grills, a gas flat top griddle grill, a large tool chest used for all my big tools and gadgets, 2 bradley smokers on stands, a smoker stand, a love seat swing, a large 2 person hammock and a fireplace, all with alco covers. Good quality material that will last a long time, unlike covers that came with grills and smokers which brittled up and tore after 1 northwest Ohio winter. Will be using again as I have purchased a water heater for my pool, and a stainless steel beverage refrigerator for my patio. All covers custom made to fit your project, and good prices, well worth it. Give them a try, you won't be disappointed. Thanks alco.”

Helpful Report

Posted 1 month ago

“Folks at Alco were great, they were a big help assisting in getting a job done for a customer. When I measured incorrectly, they were prompt in getting me another cover. The price I was quoted was the price I paid, which is always greatly appreciated. I would absolutely use them again for covers for my customers.”

Helpful Report

Posted 1 month ago

alcocovers.com is rated 4.8 based on 1,150 reviews