ALINE Systems Reviews

Name: ALINE Systems
Address: 1950 W. Corporate Way PMB 22715, Anaheim
Rating: 4.54

4.5 Rating 423 Reviews

88 %

of reviewers recommend ALINE Systems

4.5

Based on 423 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 58%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour

Visit Website

Phone:

800-736-9005

Email:

info@aline.com

Location:

1950 W. Corporate Way PMB 22715
Anaheim
92801

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I purchased my first inserts about seven years ago at the Boston marathon expo I’ve been using them ever cents unfortunately I have not received my pair yet”

Helpful Report

Posted 3 years ago

John, Thank you for your order. I looked into it and see that the order has shipped USPS was out for delivery the 22nd. If you do not receive it please contact us and we can reach out the the USPS to see what the issue is. You can access the tracking number though your account at aline.com. Sorry if there was a delay and thanks again for being a fan!

Posted 3 years ago

“I love my Aline Traction insoles. They have helped greatly with my knee and hip pain after hiking and golfing.”

Helpful Report

Posted 3 years ago

Thanks for your great review! We are glad we could help you be more active!

Posted 3 years ago

“Great insoles that supports the arch and metatarsals while correcting pronation well. Love the ability to do posting on the rear foot and people can walk out the door with insoles in hand and don't have to wait to be fabricated. Good customer service as well. Dave Burchuk, PT,”

Helpful Report

Posted 3 years ago

Thank you for your great review! Our goal is to give people a solution that works immedaitely!

Posted 3 years ago

“I have been using Aline for almost 10 years now. I recently tried the custom insoles that mold to your feet and they just didn't work. I love that Aline places my foot in the correct position rather than molding to my imperfections. I have run marathons in them and they hold up so well. I usually replace them once a year.”

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Posted 3 years ago

We agree - molding a foot into the wrong position is much worse than allowing your foot to naturally align itself!

Posted 3 years ago

“I credit the ALINE system with tabs for preventing me from having knee surgery. My physical therapist prescribed them. Best investment ever!”

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Posted 3 years ago

Thank you for your review! We love investing in people's health!

Posted 3 years ago

“Best of the best in shoe inserts”

Helpful Report

Posted 3 years ago

We agree! Thanks for the review!

Posted 3 years ago

“A high recommendation someone I know who uses this product. They just came and I am impressed with quality fit packaging (travel bag) will update after I punish them✔️”

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Posted 3 years ago

Thanks you for your kind review, glad we could help!!

Posted 3 years ago

“I have fallen arches and snowboarding for several seasons was not as enjoyable as it should be. My feed often ached. These Alines supported my arches and while hard it was still comfortable. I had the best time snowboarding since years”

Helpful Report

Posted 3 years ago

Thank you! Our goal is to keep people healthy and active, being able to keep you snowboarding is exactly what we are striving for!

Posted 3 years ago

“I originally contacted Aline to discuss how their winter sports product would work in my ski boots. Communication about delays after the order was placed was a bit frustrating at first, but Aline reached out and resolved this issue very satisfactorily. I'm glad that I was patient and will say that now that I'm using two of these systems (one in my ski boots and the other in my tennis shoes) I'm a fan and will likely be buying more of these systems in the future.”

Helpful Report

Posted 3 years ago

Thank you for the great review! We are still a small firm, but are working hard to assist everyone we can directly. I am glad that it worked out for you.

Posted 3 years ago

“I was impressed from the beginning to the end of the purchasing experience. Personalized follow-up is something that is completely lost in business, and the extent that ALINE went through to answer my questions was exemplary. Thanks!”

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Posted 3 years ago

Thank you for the great review! It sounds like you used our "Talk to an Expert" program we are very excited for that program and how we can help people directly!

Posted 3 years ago

“My feet, movement on the tennis court, and overall foot-to-shin comfort is unbelievable! Wish I knew about ALINE a long time ago!”

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Posted 3 years ago

Thank you for taking the time to review us! We are so happy that they are working for you!

Posted 3 years ago

“Alines are wonderful. I've worn them for years and they really help my active lifestyle. My biggest issue with Alines is the font on the website. It's very small and hard to confirm size and pricing....because numbers are especially hard to read. Frankly, it's annoying that the site designers did this and it is not welcoming to customers. Please Aline, change the font size on your website. There is plenty of real estate on each page to increase the size. When I refer friends to Aline, I always warn them about the website and they always get back to me and agree. Thanks for creating a great product.”

Helpful Report

Posted 3 years ago

Thank you for your feedback - We are redesigning our website in the coming months to include a host of changes. Sorry if the current font is a problem we will do our best to improve!

Posted 3 years ago

“I am very happy with my new inserts. They feel good on my feet. Glad a friend told me about them.”

Helpful Report

Posted 3 years ago

Thanks for the review and kind words, we love to hear that friends are talking about us!

Posted 3 years ago

“Customer service was helpful and quick to respond. Overall a nice pleasant experience.”

Helpful Report

Posted 3 years ago

Thank you so much for the nice feedback, we are happy to help!

Posted 3 years ago

“Very nice helped me”

Helpful Report

Posted 3 years ago

Thanks for the great feedback, glad to help!

Posted 3 years ago

“Best system hands down. Very comfortable. Will buy more.”

Helpful Report

Posted 3 years ago

Thanks for the great feedback, we love hearing that you believe in our product as much as we do!

Posted 3 years ago

“Was given a pair of these last year. Skeptically figured to try them out. They have become part of my daily equip; I can't imagine going out without them. Foot and ankle pain have largely disappeared.”

Helpful Report

Posted 3 years ago

Thanks for the great feedback, we love that we have been able to reduce your ankle pain and become part of your daily routine!

Posted 3 years ago

“These insoles are the best I’ve been wearing them for close to 7 years now and I’ve had two knee replacements. They are the only things that help me walk normal”

Helpful Report

Posted 3 years ago

Thanks for the great feedback, we love that we have been able to be with you stay active and healthy!

Posted 3 years ago

“I feel Aline insoles are a good product compared to the market. However, they are slightly overpriced.”

Helpful Report

Posted 3 years ago

Thanks for the great feedback. We work hard to produce a product that exceeds customer expectations in both function and life. The ALINE products normally last 3-4 times longer than stock insoles which reduces the overall lifetime cost significantly.

Posted 3 years ago

“For the most part they work great, but lately I am having more bad days, and by the end of the day my foot hurts. It's not everyday that this happens. The 1 thing I am thankful for is that I walk a lot better, even when my foot hurts.”

Helpful Report

Posted 3 years ago

Thanks for letting us know. Please reach out a set up a time to speak with one of our experts about your specific issue. You can setup a time using this link: https://share.hsforms.com/1Vsyu616TSaihrHGE24zSxg39hm9?__hstc=194895474.22afccb1c561f3566a2bcba4b39e0e5d.1616423674307.1616427780615.1616510623968.3&__hssc=194895474.1.1616510623968&__hsfp=1182380757 Sorry for the ugly link. You can also wind this on our website in the "Talk to an Expert" menu option

Posted 3 years ago

ALINE Systems is rated 4.5 based on 423 reviews