allbeauty have a Customer Happiness Grade of B-. Customers love their prices, delivery and customer service but are unhappy with their returns process and refunds.
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Good delivery time, you can see a regular update about the status of the shipment.
An important point in shipping to Israel - the price on the website does not include local import taxes that must be paid upon arrival of the shipment in Israel.
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- Lydia Sharon
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Easy to order from website. Arrived promptly and good price.
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- Tandy Lowe
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Always very pleased with delivery and quite a good compettative price
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- Valerie Overall
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the product range is great quick delivery and great prices thank you
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- Alan Gulliver
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Great website, easy to use. Very quick despatch and perfect delivery. Thank you all 😊
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- Jackie Meade
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Good prices on quality goods. Excellent quick delivery
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- Maggie Woods
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Service, delivery and product range were fab, as were the prices - what they didn't mention, was to perhaps why the products were at such a good 'sale' price. The products were way too old - we're talking face creams and sensitive eye creams, for my liking, anything over 4 years on a shelf is not going anywhere near my face! Luckily I checked the codes on the 'freshness checker' app and was disappointed to see this. With one item having been produced over 9 years ago!!!??
If you're having a sale, great - if you're getting rid of old stock, state this fact!!!
Still waiting on my refund to come back after 3 days of the return being marked as delivered on the RM site also.... so not great in all.
But speedy dispatch and simple returns process, just need the credit back in my account and the customer service side of allbeauty is great
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- Jody Wilford
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The "60 day no-quibble returns" appears to be a joke.
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- Anonymous
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Ordered some perfume as a gift, however the recipient of the gift changed their mind on what they wanted so as soon as i received the package i stuck the returns address on the box and placed my reason for returning inside, sent it off back to all beauty and they still haven't refunded me.
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- Anonymous
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They said they had just received an image to show that the product was damaged - had I not pressed them, I would still be waiting for the package now
They then offered to resend a fresh package via the same courier, which I declined and asked for a full refund, which I was then told, would take 3 to 5 working days to be returned, which in the circumstances I found completely unacceptable.
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- Douglas Bold
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I purchased a very expensive product from allbeauty based specifically on the description and pictures on the website. I was extremely disappointed to receive a product that differed from this description and returned for a refund. As of today I have not received my refund.
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- Helen Fox
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With one item having been produced over 9 years ago!!!??
If you're having a sale, great - if you're getting rid of old stock, state this fact!!!
Still waiting on my refund to come back after 3 days of the return being marked as delivered on the RM site also.
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- Jody Wilford
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What can I say, you have the best products, best prices and the best service.
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- Mrs B Langham
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Excellent service ,good prices, fantastic cream! Thank you
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- Marlene Laufer
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Quick service easy to use website.
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- Tracy Yates